Customer Experience Manager
23 hours ago
At 23.5 Degrees Ltd, we are passionate about creating beautifully designed Starbucks stores that deliver exceptional customer experiences.
Compensation and BenefitsThe successful candidate can expect a salary of £28,500 per annum, plus access to our benefit platform which includes discounts and cashback from high street retailers, as well as a company bonus scheme up to 20% of salary.
Job RoleWe are seeking an experienced retail professional to join our team as a Store Manager. As a key member of the store leadership team, you will be responsible for leading and developing a team of Baristas, Shift Managers, and Assistant Managers to deliver outstanding customer service and sales results.
- Lead and develop a team of retail staff to achieve sales targets and provide exceptional customer service.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Oversee all aspects of store operations, including labour scheduling, stock ordering, and stock counts.
To succeed in this role, you will need:
- A background in retail or hospitality, preferably with experience as an Assistant Manager or Store Manager.
- Proven track record of delivering sales growth and improving customer satisfaction in a fast-paced retail environment.
- Strong leadership and coaching skills, with the ability to develop and motivate a team of retail staff.
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