Pt Customer Experience Assistant

2 weeks ago


Farnborough, United Kingdom Mitie Full time

We are looking for a part-time Customer Experience Assistant working in facilities to join us at the QinetiQ Cody park Farnborough. You will be the main point of contact providing facilities support in our clients Farnborough office, assisting with escorting contractors,

This exciting multi-function role is based on site and is 25 hrs per week 5 days a week starting at £17.8k. Start and finish times can be negotiated to fit with you.

The facilities role will be client facing dealing with Landlord teams, client colleagues and their guests ensuring there is a safe working environment with the assistance from the landlord and wider Mitie teams.

The tasks to be included but not limited to:

- H&S Floor walks.
- Checking and ensuring jobs planned and unplanned across the Mitie M&E, Soft services and Landlord teams are carried out in time and within specification.
- Understand and assist with the access process for contractors.
- Main point FM contact for site and handle complaints; with support from the wider.
- Monitor and engage with our client's communication platform.
- 1st aid trained (which we can provide if you are successful)

Being self-sufficient and enthusiastic, will aid you get the most of this position as you will be co-operating with a wide variety of people from various parts of the UK estate some challenging and some more fun; still rewarding


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