Customer Success Specialist
6 days ago
We are recruiting for a Customer Success Specialist to join our client's team and drive customer satisfaction and retention.
This role will involve managing relationships with clients, identifying areas for improvement, and implementing solutions to enhance customer experiences.
The successful candidate will have a proven track record in customer-facing roles and possess excellent problem-solving and analytical skills.
Our client offers a competitive salary of £52,000 - £62,000 per annum, dependent on experience.
The key responsibilities of this role include:
- Developing and implementing customer-centric strategies
- Collaborating with cross-functional teams to drive business growth
- Maintaining accurate records and reporting metrics
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