Customer Success Manager
3 days ago
Oxford is home to a thriving business community, and The Recruitment Group is seeking a talented Customer Success Manager to join a successful and innovative company. This role involves managing relationships with buyers to maximize customer success.
The ideal candidate will have at least 3 years' experience in B2B Customer Success/ Service Delivery environments. Key responsibilities include creating and managing budgets for client accounts, delivering performance reports to sector managers, and facilitating training sessions to ensure excellent knowledge of systems and processes.
A driving license is essential for travel to clients, which will be required approximately 1-2 times per month.
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Customer Success Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Hellios Full timeAbout the OpportunityWe are seeking a skilled Customer Success Manager to join our team in Oxford. This role will involve nurturing relationships with major blue chip organisations, ensuring seamless supplier onboarding, and fostering strong ties with key stakeholders.ResponsibilitiesDevelop strong relationships with account customers, enhancing their...
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Customer Success Manager
3 days ago
Oxford, Oxfordshire, United Kingdom The Recruitment Group Full timeJob TitleA Service Delivery Manager is required by an Oxford-based business to maximise customer satisfaction.Generous holiday package with 25 days + bank holidaysBonus opportunities based on performanceCompassionate leave policy in placeFlexible working arrangements, including hybrid optionsSocial events for team building and networkingFree parking...
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Customer Success Specialist
6 days ago
Oxford, Oxfordshire, United Kingdom The Recruitment Group Full timeJob OverviewWe are recruiting for a Customer Success Specialist to join our client's team and drive customer satisfaction and retention.This role will involve managing relationships with clients, identifying areas for improvement, and implementing solutions to enhance customer experiences.The successful candidate will have a proven track record in...
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Customer Success Strategist
4 weeks ago
Oxford, Oxfordshire, United Kingdom MeetFrank Full timeMake Informed Decisions with ConfidenceAt Taktile, we strive to empower businesses to make informed decisions using our cutting-edge software for automated decision-making in the financial services industry. Our platform has been utilized by numerous clients to drive millions of critical business decisions every day.The founders of Taktile are seasoned...
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Customer Success Consultant
1 day ago
Oxford, Oxfordshire, United Kingdom Nielseniq Full time**Job Description**We are seeking an experienced Customer Success Consultant to join our team at NielsenIQ. As a key member of our Customer Success department, you will be responsible for managing client relationships and executing critical communications.The ideal candidate will have extensive experience in analysing data in an FMCG environment, strong...
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Customer Success Strategist
3 days ago
Oxford, Oxfordshire, United Kingdom Dorset Software Full timeJob Title: Customer Success StrategistAbout the Job:We are looking for a skilled Customer Success Strategist to join our team at Dorset Software. This role involves developing and implementing sales strategies to drive customer satisfaction and retention.
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Geospatial Customer Success Professional
4 weeks ago
Oxford, Oxfordshire, United Kingdom HipHopTune Media Full timeWe are seeking a highly skilled Geospatial Customer Success Professional to join our team in Oxford, UK. The successful candidate will be responsible for delivering exceptional customer success outcomes for our clients, driving business growth, and developing our service delivery processes.About the JobThe ideal candidate will have a proven track record in...
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Customer Success Strategist
6 days ago
Oxford, Oxfordshire, United Kingdom Adroit Staffing Full timeJob OverviewWe are seeking a skilled Customer Success Specialist to join our team at Adroit Staffing.This role is ideal for someone who is passionate about delivering exceptional customer experiences and driving business growth through strategic partnerships.
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Customer Success Professional UK
3 days ago
Oxford, Oxfordshire, United Kingdom LHR Full time**About the Role:**We're seeking a highly skilled Customer Success Professional to join our UK team and contribute to our continued growth and success.You'll be responsible for managing a portfolio of clients, providing exceptional customer service, and ensuring their needs are met.To succeed in this role, you'll need to have experience managing clients in a...
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Customer Success and Growth Lead
3 days ago
Oxford, Oxfordshire, United Kingdom The Recruitment Group Full time**About the Role:**We are recruiting for an exceptional CUSTOMER SUCCESS AND GROWTH LEAD to join our dynamic team. In this role, you will be responsible for developing and executing strategies to drive customer growth, retention, and satisfaction.**Key Responsibilities:ANALYZE CUSTOMER DATA TO UNDERSTAND PREFERENCES AND BEHAVIORS, AND DEVELOP TARGETED...
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Customer Success Advocate
3 weeks ago
Oxford, Oxfordshire, United Kingdom Oxford University Press Full timeAbout the RoleIn this role, you will provide specialist support to Law Practitioners, enhancing their experience and understanding of our products and services. This position is responsible for driving customer satisfaction and engagement through effective usage and efficacy of content.Key responsibilities include delivering long-term customer relationship...
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Client Success Manager
6 days ago
Oxford, Oxfordshire, United Kingdom Nielseniq Full timeJob Description: As a Client Success Manager - FMCG at NielsenIQ, you will be responsible for managing client relationships, building meaningful relationships, leading Joint Business Plan process, and owning NPS process. This role requires extensive experience in FMCG data analysis, strong planning and servicing skills, and the ability to build strong...
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Customer Success Consultant
4 weeks ago
Oxford, Oxfordshire, United Kingdom NielsenIQ Full timeAbout the RoleThis is a unique opportunity to join our team at NielsenIQ as a Customer Success Consultant, where you will be working closely with clients in the FMCG industry to understand their business needs and objectives.Key ResponsibilitiesBuild and maintain strong relationships with clients to ensure their business needs are metAnalyze data to identify...
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Customer Success Executive
4 weeks ago
Oxford, Oxfordshire, United Kingdom HipHopTune Media Full timeAt Spottitt, we're seeking a skilled Customer Success Executive to lead our service delivery efforts in the UK. This role involves ensuring seamless client interactions and driving project implementation with advanced tracking systems.About the JobThe ideal candidate will possess excellent communication skills, experience with Trello or similar team...
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Sales Relationship Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom The Recruitment Group Full timeOverview:The Recruitment Group is recruiting for a highly skilled Sales Relationship Manager to join our team. This role will be focused on managing relationships with clients to maximize customer success.Key Responsibilities:Develop an engaging relationship with clients to ensure customer satisfaction.Work closely with clients to identify and implement...
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Customer Success and Sales Support Assistant
6 days ago
Oxford, Oxfordshire, United Kingdom Super Benji Full timeAbout the OpportunityWe are excited to announce an opportunity for a Sales Support Administrator to join our team at Super Benji Limited. This role offers a unique chance to be part of a fast-paced start-up environment, gain experience with AI-powered tools, and contribute to our growth journey.The ideal candidate will have strong organisational skills,...
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Client Success Lead
4 weeks ago
Oxford, Oxfordshire, United Kingdom The Recruitment Group Full timeAbout the RoleWe are looking for a Client Success Lead to join our team at The Recruitment Group.As Client Success Lead, you will be responsible for delivering exceptional customer service and ensuring that our clients achieve their goals.The ideal candidate will have a proven track record of developing strong relationships with clients and delivering...
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Customer Service Manager
23 hours ago
Oxford, Oxfordshire, United Kingdom Serco Full timeJob SummaryWe are currently seeking a Customer Service Manager to join our team at Oxford Leisure Community Trust. As a key member of the operational team, you will be responsible for delivering exceptional customer service to our members and visitors.Your primary goal will be to ensure that customers receive a positive experience, with a focus on safety,...
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Client Success Strategist
2 weeks ago
Oxford, Oxfordshire, United Kingdom Elemica, Inc. Full timeAbout the PositionWe are seeking a highly motivated and experienced Client Success Representative to join our team at Elemica, Inc.Key ResponsibilitiesProactively initiate and maintain customer relationshipsSource new leads through outbound prospecting effortsFollow up and convert marketing-generated inbound leadsThe ideal candidate will have excellent...
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Customer Service Manager
4 weeks ago
Oxford, Oxfordshire, United Kingdom Whittard Trading Ltd Full timeJob OverviewWe are currently seeking a talented retail professional to take on the role of Brand Supervisor at Whittard Trading Ltd in Oxford.This exciting opportunity involves working closely with the store management team to drive sales growth, deliver exceptional customer experiences, and maintain store appearance. The ideal candidate will have a proven...