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Administrative Assistant

2 months ago

Aberdeen, Aberdeen City, United Kingdom NHS Grampian Full time
About the Role

NHS Grampian is committed to fostering an inclusive and diverse work environment, where every employee feels valued and empowered to contribute their best. We welcome applications from individuals who share our commitment to equality and diversity.

This exciting opportunity has arisen in the administrative team at Aberdeen Dental Hospital & Institute of Dentistry. We are seeking a highly motivated and organized individual to join our team as a Receptionist.

Key Responsibilities
  • Provide exceptional customer service to patients, visitors, and colleagues, responding to queries and concerns in a professional and empathetic manner.
  • Manage multiple tasks and priorities, utilizing effective time management and organizational skills to meet deadlines and achieve goals.
  • Utilize two different booking systems to efficiently manage appointments and schedules.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Collaborate with the administrative team to ensure seamless day-to-day operations.
Requirements
  • Previous experience in a customer-facing role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in using computer software and systems, including booking systems.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

NHS Grampian offers a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to supporting our employees in achieving their career goals and contributing to the success of our organization.