Senior User Researcher
2 weeks ago
The Health Research Authority seeks a Senior User Researcher to lead user experience research projects and contribute to the development of digital services for customers. The post holder will manage a user research team, undertake user research activities, and provide training and mentorship for user researchers.
Key Responsibilities:
- Lead user research projects, including creating user research deliverables to provide in-depth, actionable insight.
- Plan, design, and conduct interviews, workshops, and usability testing sessions to support digital service design.
- Conduct user research with users to test concept developments and prototypes using quantitative and qualitative research methodologies.
- Work collaboratively with the project team to turn user data into actionable product requirements.
- Effectively deliver user research projects within deadlines and maintain a focus on results.
The HRA Digital team is a collaborative and supportive environment, and the successful candidate will have the opportunity to work on complex solutions within the HRA's portfolio of UK-wide information systems for health and care research.
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