User Researcher

7 months ago

Manchester, United Kingdom IBM Full time

Introduction

In this role, you'll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.

A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.

You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat.

Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground-breaking impact for a wide network of clients. Our culture of evolution and empathy centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We offer:

- Regular and frequent promotion and progression opportunities to ensure you can drive and develop your career with us
- Feedback and checkpoints throughout the year; no one off annual reviews here
- A multitude of training opportunities from classroom to e-learning, mentoring and coaching programs as well as the chance to gain industry recognized certifications
- Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
- A culture where your ideas for growth and innovation are always welcome
- Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
- Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, 1 month paid paternity leave, 16 weeks fully paid maternity leave and an innovative maternity returners scheme
- More traditional benefits, such as 25 days holiday, a gym discount scheme, online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future

Your Role and Responsibilities

The role will involve:

- taking a lead on scoping, planning, conducting, and analysing the research by creating research plans, protocols and activities using qualitative, quantitative or mixed-method approaches.
- analyse and synthesise research findings to translate insights into user needs and opportunities, communicating compelling user insights to the product owner team and wider stakeholders.
- contribute research findings to enable evidence-based product and design decisions and champion the user to ensure that the product delivers

UKCIC23

Required Technical and Professional Expertise
- Experience of planning, scoping, conducting analysing and communicating user research throughout the Agile product development lifecycle.
- Experience of qualitative user research methods including usability testing, ethnographic observation, interviews, surveys, contextual inquiry, and focus groups.
- Experience of working within an Agile scrum team (working across Designers, Product Owners, Developers, and other Researchers)
- Ability to translate research findings into specific prioritised recommendations to improve product designs.

Preferred Technical and Professional Expertise
- Experience in public sector/GDS standards is desirable

About Business UnitThe Client Innovation Centre (CIC) is an innovative and exciting part of IBM. A fast-paced and dynamic business built to deliver high-value technical services to world renowned clients. All of our employees work in a consultancy environment on a variety of exciting projects across a range of sectors. Every project has its own unique working environment - this enables our employees to build their experience, skillset and network. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems?

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to inc

  • User Researcher

    7 months ago

    Manchester, United Kingdom Public Sector Resourcing Full time

    **User Researcher - Inside IR35** **Contract Term: 12 months** **Contracting Authority: The Department for Work and Pensions** **Location: Hybrid - Manchester, Newcastle or Blackpool 2 days per week** As a User Researcher you will work independently to plan and carry out research projects from preparation through to sharing of research outcomes. You will...

  • User Researcher

    1 month ago

    Manchester, United Kingdom Datacareers Full time

    User Researcher Inside IR35 Contract Up to £500 per day 3-month Contract Government Department Remote - Occassional visit to Birmingham site Are you a skilled User Researcher passionate about improving public services?We're seeking a talented User Researcher to join a dynamic team within a UK government department.This is an exciting opportunity to make a...

  • User Researcher

    4 days ago

    Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    **Your new company** - Central Government client looking for a user researcher to come in on an 6 month contract working hybrid with one site visit in Manchester required every week or two weeks for £550 per day Inside IR35. **Your new role**: - This role will entail planning and conduct user research with the goal of building team empathy needed to...

  • User Researcher

    7 months ago

    Manchester, United Kingdom Uniting People Full time

    **Urgent Contract - User Researcher** **1/2 days per week onsite, Manchester OR Leeds** **Duration: 6 months +** As a User Experience Researcher, you will be responsible for conducting research to understand user needs and preferences in order to improve the overall user experience of our digital products. **Your duties will include**: - Planning and...

  • User Researcher

    6 days ago

    Manchester, United Kingdom Bangura Solutions Full time

    Our Public sector client is looking for an experienced User Researcher to work as part of an internal multidisciplinary Accessibility product team helping to deliver accessibility technologies to improve user experience. You will be accountable for the end-to-end delivery of research, developing and delivering research that considers the time & budget vs...

  • User Researcher

    1 month ago

    Manchester, United Kingdom DataCareers Full time

    User ResearcherInside IR35 ContractUp to £500 per day3-month ContractGovernment DepartmentRemote - Occassional visit to Birmingham site Are you a skilled User Researcher passionate about improving public services? We're seeking a talented User Researcher to join a dynamic team within a UK government department. This is an exciting opportunity to make a real...

  • User Researcher

    1 week ago

    Manchester, United Kingdom Thomas Ren Associates Full time

    We have a new remote contract role (outside IR35) for a User Researcher to work on a learning portal for a public service body. Your role will be to support the production of a written POC including wireframes and visualisation of how end-users will access,interact and be signposted to key information contained in a range of databases. The role will...

  • User Researcher

    7 months ago

    Manchester, United Kingdom Uniting People Full time

    **Urgent Contract - User Researcher** **1/2 days per week onsite, Manchester OR Leeds** **Duration: 6 months +** As a User Experience Researcher, you will be responsible for conducting research to understand user needs and preferences in order to improve the overall user experience of our digital products. **Your duties will include**: - Planning and...

  • User Researcher

    9 months ago

    Manchester, United Kingdom Bangura Solutions Full time

    Our client within the Digital Public Sector Space requires a proven User Researcher to help with the following programme. You should have an understandingof the service need and introduce ideas and improvements for Beta. Have an understanding of how users will use the new service conducting usability testing, whilst supporting and identifying problems with...

  • User Researcher

    7 days ago

    Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    User Researcher **Your new company** Our client are looking for enthusiastic, dynamic people to work as part of the team, and to deliver great solutions which are beyond our clients' expectations. They create digital services on a national scale, in both the public and the private sector and arerenowned for use agile techniques to deliver digital platforms,...

  • User Researcher

    1 week ago

    Manchester, United Kingdom Concept Resourcing Full time

    **User Researcher** **6 Months** **Hybrid - Manchester Based** **Inside IR35** **£675-£725 per day** Concept Resourcing are looking for a User Researcher to join a central government client based in Manchester. This is an initial 6 month contract with possible extension. The role is Inside IR35 with a daily rate between £675 - £725 dependant on...

  • User Researcher

    6 days ago

    Manchester, United Kingdom Distrelec Ltd Full time

    **About Distrelec** Founded over 40 years ago in Switzerland, Distrelec is a leading distributor for electronics, automation, and measurement technology. With hundreds of expert colleagues based throughout the European countries in which we operate, we are a truly diverse organisationwhich serves a global, ever-growing customer base. In the last few years,...

  • User Researcher

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    User Researcher Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions...

  • User Researcher

    7 months ago

    Manchester, United Kingdom ISR Recruitment Full time

    **Manchester (+ Remote working)**: - **Market Rates (DOE)**: - **Plus excellent company benefits, bonuses, incentives and training certifications** **The Opportunity**: ISR have partnered with a leading technical innovator driving digital transformation for enterprise level businesses and are now ready to launch their next period of recruitment and talent...

  • Associate User Researcher

    7 months ago

    Manchester, United Kingdom HM Revenue & Customs Full time

    Locations available is: Bristol, Cardiff, Edinburgh, Manchester, Newcastle-upon-Tyne, Telford or Worthing. **Job description** **The Team**: Our team is passionate and committed to supporting the User Researchers conducting robust research with real-world impact, and bring varied expertise from the private, voluntary and public sectors. This is an...

  • User Researcher

    7 months ago

    Manchester, United Kingdom Coop Full time

    **User Researcher** £40,000 - £50,000 plus excellent benefits (Work Level 6A) Manchester City Centre (Hybrid) We’re looking for a user researcher to join us in Manchester to help build an improved understanding of Membership at Co-op through a variety of research methods. The role comes with an attractive salary and benefits package. In this role,...

  • User Researcher

    7 months ago

    Manchester, United Kingdom IBM Full time

    Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centres, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A...

  • Senior User Researcher

    1 week ago

    Manchester, United Kingdom Methods Business and Digital Technology Full time

    **Salary band**: up to £60,000 We work in a hybrid way and support home working. You’ll need to travel to client sites and our offices as required, but we’ll cover all reasonable travel costs. About us We have established communities of practice that you will be able to join that create a supportive internal environment alongside your client work. We...

  • Associate User Researcher

    7 months ago

    Manchester, United Kingdom Coop Full time

    **Associate User Researcher** Up to £30,500 plus great benefits (Work Level 6B) Manchester city centre (hybrid working) We’re looking for an Associate User Researcher to join our Digital Products & Design team in Manchester to collect insights that’ll help us to shape the online experience for our Funeralcare customers. In this role you’ll work in a...

  • Principal User Researcher

    6 days ago

    Manchester, United Kingdom The Portfolio Group Full time

    My client an award-winning company that is growing each year, with newly opened offices in Canada, New Zealand and Australia are looking for an experienced and well-rounded Principal User Researcher that is an expert in user-centered design and researchtechniques as well as experience implementing user-centered design strategy on various projects. Are you...