Senior User Researcher

7 months ago

Manchester, United Kingdom Kin + Carta Full time

**About Kin + Carta**:
Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online.

Join a global team of curious and diverse minds in connecting people, data and technology to produce amazing experiences for some of the world’s most influential companies. Become a maker, builder or creator as we explore the possibilities of sustainable digital technology, helping clients to rapidly innovate, modernise their systems, enable their teams, and optimise for continued growth.

We focus on tech but we’re a proudly inclusive business with trust and human connection at its heart. People, the planet, and profit matter equally to us which is why we’re a certified B Corporation in the United States and Europe.

**The role in a nutshell**:
We're looking for an experienced Senior User Researcher to join a multi-disciplinary agile team to help deliver rapid but great-quality experiences for users.

It will be your priority to continually improve the user experience and aid the user in achieving their primary outcomes simply, while always thinking about how to add delight. As a result you build trust and meaningful relationships with your clients.

You enjoy engaging with users and project partners to understand the product’s context, and synthesise your findings into easily-digestible and memorable formats for the product team. You'll also be encouraged and supported in contributing to our wider Design Practice.

***:
**What you can expect**:

- To continually work towards improving and mastering your UX design craft
- You have experience of wireframing and prototyping
- To be a champion for a user-centred approach to delivering on project objectives
- present the clear findings of your research to the team and key stakeholders
- Run workshops with clients and internal stakeholders
- Work collaboratively with other designers, product design and development teams, engineers, product owners and the client
- Identify work to do and learn; focused on finding solid solutions to problems
- Contribute to the Design team by helping identify and interview great new teammates
- Assist on tasks that the Design team has identified to progress Kin + Carta’s capability
- Help create thought-leadership materials to communicate Kin + Carta’s strategic view
- Contribute to Kin + Carta’s by attending events and sharing the insights internally

**The type of person we’d love to meet**:

- Pragmatic approach to user research and product development in a public sector context, balancing rigour with what is achievable within budget and technical constraints
- Analysing research findings and synthesising them into actionable outputs which the team can translate into intelligent design solutions
- Good awareness and understanding of ethical considerations related to research
- Previous experience conducting appropriate research activities with users with access needs
- Previous experience working in Agile teams
- Previous experience using a range of methodologies from qualitative and quantitate, across the different stages of the product lifecycle, from Discovery to Live
- Previous experience working in the public sector to GDS standards
- Been through one or more Service Assessments

**The interview process at Kin + Carta**:
Here’s what to expect from the interview process at Kin + Carta:
**Intro Call with the Talent Team (30 mins**) - If your skills and experience match the role requirements, our Talent team will contact you to arrange a call. The aim of this call is to get to know you and for you to find out more about Kin + Carta. This call can be held either by telephone or Zoom. After this call, if we feel like you are a good match for the role, you’ll be invited to a first-stage interview.

**First-Stage Interview (60 minutes) -** This will typically be a Q&A style interview via Zoom with two of our senior design team members. The interview will last approximately 60 minutes. This process is designed to help our team find out about your skills and experience but also what you enjoy and what motivates you. You will be asked to bring along a sample of work that you are proud of to this interview. It’s a great opportunity for you to ask our team questions and learn more about us If you are successful in the first stage interview, you will progress to the next stage of our interview process.

**Second-Stage Interview (60 minutes)**:
**Making a Decision** - Following the interview process, our hiring team will get together to discuss feedback and make a final decision. We aim to get back to you as soon as we possibly can

Our average recruitment process takes around** four weeks**. You will be assigned a dedicated member of our Talent team to support you throughout the process.

We will always do our best to accommodate any reasonable adjustment requests. Please just

  • User Researcher

    9 months ago

    Manchester, United Kingdom Bangura Solutions Full time

    Our client within the Digital Public Sector Space requires a proven User Researcher to help with the following programme. You should have an understandingof the service need and introduce ideas and improvements for Beta. Have an understanding of how users will use the new service conducting usability testing, whilst supporting and identifying problems with...

  • User Researcher

    1 day ago

    Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    User Researcher **Your new company** Our client are looking for enthusiastic, dynamic people to work as part of the team, and to deliver great solutions which are beyond our clients' expectations. They create digital services on a national scale, in both the public and the private sector and arerenowned for use agile techniques to deliver digital platforms,...

  • User Researcher

    3 days ago

    Manchester, United Kingdom Concept Resourcing Full time

    **User Researcher** **6 Months** **Hybrid - Manchester Based** **Inside IR35** **£675-£725 per day** Concept Resourcing are looking for a User Researcher to join a central government client based in Manchester. This is an initial 6 month contract with possible extension. The role is Inside IR35 with a daily rate between £675 - £725 dependant on...

  • Senior User Researcher

    3 days ago

    Manchester, United Kingdom Methods Business and Digital Technology Full time

    **Salary band**: up to £60,000 We work in a hybrid way and support home working. You’ll need to travel to client sites and our offices as required, but we’ll cover all reasonable travel costs. About us We have established communities of practice that you will be able to join that create a supportive internal environment alongside your client work. We...

  • User Researcher

    4 weeks ago

    Manchester, United Kingdom Datacareers Full time

    User Researcher Inside IR35 Contract Up to £500 per day 3-month Contract Government Department Remote - Occassional visit to Birmingham site Are you a skilled User Researcher passionate about improving public services?We're seeking a talented User Researcher to join a dynamic team within a UK government department.This is an exciting opportunity to make a...

  • User Researcher

    7 months ago

    Manchester, United Kingdom Uniting People Full time

    **Urgent Contract - User Researcher** **1/2 days per week onsite, Manchester OR Leeds** **Duration: 6 months +** As a User Experience Researcher, you will be responsible for conducting research to understand user needs and preferences in order to improve the overall user experience of our digital products. **Your duties will include**: - Planning and...

  • User Researcher

    4 weeks ago

    Manchester, United Kingdom DataCareers Full time

    User ResearcherInside IR35 ContractUp to £500 per day3-month ContractGovernment DepartmentRemote - Occassional visit to Birmingham site Are you a skilled User Researcher passionate about improving public services? We're seeking a talented User Researcher to join a dynamic team within a UK government department. This is an exciting opportunity to make a real...

  • User Researcher

    2 days ago

    Manchester, United Kingdom Thomas Ren Associates Full time

    We have a new remote contract role (outside IR35) for a User Researcher to work on a learning portal for a public service body. Your role will be to support the production of a written POC including wireframes and visualisation of how end-users will access,interact and be signposted to key information contained in a range of databases. The role will...

  • User Researcher

    7 months ago

    Manchester, United Kingdom Uniting People Full time

    **Urgent Contract - User Researcher** **1/2 days per week onsite, Manchester OR Leeds** **Duration: 6 months +** As a User Experience Researcher, you will be responsible for conducting research to understand user needs and preferences in order to improve the overall user experience of our digital products. **Your duties will include**: - Planning and...

  • User Researcher

    7 months ago

    Manchester, United Kingdom Coop Full time

    **User Researcher** £40,000 - £50,000 plus excellent benefits (Work Level 6A) Manchester City Centre (Hybrid) We’re looking for a user researcher to join us in Manchester to help build an improved understanding of Membership at Co-op through a variety of research methods. The role comes with an attractive salary and benefits package. In this role,...

  • Senior User Experience Research Manager

    3 weeks ago

    Manchester, United Kingdom Transformuk Full time

    Job DescriptionWe are looking for a talented Senior User Experience Research Manager to lead our user research efforts and develop user-centered solutions for our clients.As a key member of our service design team, you will be responsible for leading research initiatives, developing recruitment briefs, and analyzing data to inform product development.You...

  • User Researcher

    1 month ago

    Manchester, United Kingdom CV-Library Full time

    User Researcher Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a User Researcher to join our community of tech experts in DWP Digital. We're using fresh ideas and leading-edge tech to build and maintain digital solutions...

  • User Researcher

    7 months ago

    Manchester, United Kingdom ISR Recruitment Full time

    **Manchester (+ Remote working)**: - **Market Rates (DOE)**: - **Plus excellent company benefits, bonuses, incentives and training certifications** **The Opportunity**: ISR have partnered with a leading technical innovator driving digital transformation for enterprise level businesses and are now ready to launch their next period of recruitment and talent...

  • Senior User Researcher

    3 days ago

    Manchester, United Kingdom Manchester Digital Full time

    Manchester Digital is looking for a Senior User Researcher to join their team in Manchester city centre. This role will see you working with a well-established design and research team to improve products used by over a million customers.You'll have a fantastic amount of autonomy to work with the research team and look under the hood to understand how to...

  • Associate User Researcher

    7 months ago

    Manchester, United Kingdom HM Revenue & Customs Full time

    Locations available is: Bristol, Cardiff, Edinburgh, Manchester, Newcastle-upon-Tyne, Telford or Worthing. **Job description** **The Team**: Our team is passionate and committed to supporting the User Researchers conducting robust research with real-world impact, and bring varied expertise from the private, voluntary and public sectors. This is an...

  • User Researcher

    7 months ago

    Manchester, United Kingdom IBM Full time

    Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centres, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. A...

  • User Researcher

    7 months ago

    Manchester, United Kingdom IBM Full time

    Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centres offer our clients locally based skills and technical expertise to drive innovation and adoption of...

  • Lead User Researcher

    1 month ago

    Manchester, United Kingdom Anson Mccade Full time

    User Researcher – SC Cleared – GDS Projects We're looking for a talented User Researcher to join a fast-paced team, working on meaningful projects within the public sector.If you have a passion for user-centered design and experience in government digital services (GDS), this is an opportunity to make a real impact.Role Highlights: Conduct research to...

  • User Research and Design Expert

    2 weeks ago

    Manchester, United Kingdom Transformuk Full time

    User Research and Design Opportunities at TransformUKWe're a forward-thinking organisation that seeks talented professionals to join our team. As a Senior User Researcher, you'll play a key role in shaping our products and services.This exciting opportunity involves leading usability testing, designing qualitative/quantitative surveys, and gathering insights...

  • Associate User Researcher

    7 months ago

    Manchester, United Kingdom Coop Full time

    **Associate User Researcher** Up to £30,500 plus great benefits (Work Level 6B) Manchester city centre (hybrid working) We’re looking for an Associate User Researcher to join our Digital Products & Design team in Manchester to collect insights that’ll help us to shape the online experience for our Funeralcare customers. In this role you’ll work in a...