User Experience Researcher
4 weeks ago
We are seeking a skilled User Experience Researcher to join our dynamic UX & CRO team at TrunkBBI. As a UX Researcher, you will play a crucial role in delivering impactful insights and driving user-centric product development.
Key Responsibilities:
- Conduct qualitative analysis methods such as UX competitor analysis, heuristic analysis, surveys, card sorting, AB testing, and usability studies.
- Assist our senior team with stakeholder workshops, stakeholder interviews, focus groups, and developing discussion guides for user interviews.
- Work with our data team to leverage both qualitative and quantitative data to gain robust insights into end-user behaviors.
- Craft research methodologies tailored to project requirements, whether it's a quick analysis for SME clients or a 6-month project doing a full deep dive for enterprise-level projects.
- Advocate for user-centric design principles and strive to drive product improvements.
- Collaborate with teams across the business, including Strategy, Design, Development, Client Services, Paid Search & SEO, to deliver actionable insights and support user-centric decision-making.
Requirements:
- Minimum of 2 years of experience in UX research and/or exceptional skills and knowledge in the field.
- Familiarity with fundamental UX laws and design methodologies such as Gestalt principles.
- Strong analytical and problem-solving skills, with the ability to empathize with users and stakeholders.
- Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Access to industry-accredited professional qualifications through our IPA membership.
- A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace culture.
At TrunkBBI, we prioritize transparency and open communication throughout our interview process. We believe it's essential for candidates to fully understand our company culture and values to ensure both sides are aligned from the start.
Our interview process typically involves a CV and portfolio review, followed by video or in-person interviews with our UX Design Lead and UX Director. We also offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
Apply now to join our team and be part of a dynamic and supportive work environment that values diversity, equity, and inclusion.
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