Claims Resolution Expert

3 weeks ago


Croydon, Greater London, United Kingdom AIG Full time
Overview of Responsibilities

The Compensation Specialist role involves managing key claims handling enquiries and ensuring timely resolution. This includes conducting thorough investigations to determine coverage, quantum, and legal liability, as well as communicating effectively with internal stakeholders and providing regular updates on claim progress.

Key Accountabilities

  1. Manage key claims handling enquiries and ensure timely resolution.
  2. Conduct thorough investigations to determine coverage, quantum, and legal liability.
  3. Provide high-quality customer service and communicate effectively with internal stakeholders.
  4. Maintain accurate records and files in compliance with company policies and procedures.

Requirements

  • A basic understanding of Casualty claims and policy language skills.
  • Experience in following up on recommendations from technical claims audits and continuous claim handling improvement.
  • Ability to work collaboratively as part of a team and communicate effectively with stakeholders.
  • A strong commitment to delivering high-quality results and contributing to continuous improvement initiatives.


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