Cleaning and Guest Experience Specialist

2 weeks ago


London, Greater London, United Kingdom WGC Ltd. Full time
Job Description

The Cleaning and Guest Experience Specialist is a key role within our housekeeping department at WGC Ltd. The successful candidate will be responsible for ensuring our guest rooms meet the highest standards of cleanliness and comfort.

This role involves cleaning and preparing guest rooms, replenishing linen and guest supplies, and providing exceptional customer service to our guests. You will also be responsible for reporting any maintenance issues or lost property to management and ensuring all appliances are safe and functioning correctly.

Required Skills and Qualifications:

  • A strong attention to detail and excellent communication skills
  • The ability to work effectively in a team and provide exceptional customer service
  • A willingness to learn and develop new skills

Salary and Benefits:

We offer a competitive salary of £25,000 - £30,000 per annum, plus benefits including flexible hours, life insurance, free access to a doctor and legal helpline, and discounts from top retailers.

In addition, we provide annual training allowances of up to £10,000 and accredited training courses to support your career development.



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