Guest Experience Specialist
7 days ago
We are seeking a Guest Experience Specialist to join our team at OpenTable. In this role, you will be responsible for ensuring that our restaurant partners deliver exceptional guest experiences.
Responsibilities- Managing customer inquiries and resolving issues efficiently
- Providing training and coaching to restaurant staff
- Collaborating with cross-functional teams to drive business growth
As a Guest Experience Specialist, you will work closely with our restaurant partners to identify areas for improvement and implement changes to enhance customer satisfaction. The ideal candidate will have 1+ year of customer support experience, excellent communication skills, and fluency in English and German.
We offer a competitive salary range of $58,000 - $68,000 per annum, based on experience, along with benefits including vacation time, health insurance, and a pension fund.
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Ambassador of Guest Experiences
2 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRapport Guest Services - Hospitality Club HostWe are seeking a highly skilled and experienced Hospitality Club Host to join our team at Rapport Guest Services. As a key member of our staff, you will be responsible for providing exceptional guest experiences and ensuring the smooth operation of our hospitality services.Key Responsibilities:Deliver outstanding...
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Guest Experience Coordinator
1 day ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole OverviewRapport Guest Services is seeking an experienced Guest Experience Coordinator to join our team. As a key member of our corporate reception services team, you will be responsible for delivering exceptional guest experiences and providing top-notch customer service to our clients and their employees.Key Responsibilities:To actively welcome guests...
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Strategic Guest Experience Manager
7 days ago
London, Greater London, United Kingdom Rapport Guest Services Full time**Job Summary:**Rapport Guest Services is seeking a skilled Deputy Guest Services Manager to lead our Ambassador team in delivering exceptional guest experiences.As a Deputy Guest Services Manager, you will be responsible for creating a thriving workplace and ensuring your team is satisfied in their job and work environment. You will act as a role model by...
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Rapport Guest Experience Coordinator
5 days ago
London, Greater London, United Kingdom Rapport Guest Services Full timeWe are seeking a highly skilled and professional Rapport Guest Experience Coordinator to coordinate all aspects of guest services at Rapport Guest Services.This role involves communicating effectively with other departments and service providers, creating a 'one team' approach to delighting our guests.The successful candidate will have experience working in...
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Head of Guest Experience
4 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole ResponsibilityTo deliver exceptional service and care to all Broadgate employees and visitors, adhering to service level agreements and established policies.Ensure a warm and professional welcome, acknowledging guests promptly and maintaining a friendly demeanor.Proactively gather customer feedback and maintain awareness of building facilities to...
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Maintenance and Guest Experience Specialist
1 month ago
London, Greater London, United Kingdom Park Plaza Full timeAt Park Plaza, we're committed to delivering exceptional guest experiences through our beautifully maintained hotels. As a Maintenance and Guest Experience Specialist, you'll play a vital role in ensuring our facilities meet the highest standards.Key responsibilities include:Overseeing the overall maintenance of the buildingConducting routine spot checks of...
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Luxury Guest Experience Specialist
2 weeks ago
London, Greater London, United Kingdom Sea Containers London Full timeCompany OverviewLocated on London's vibrant South Bank, Sea Containers London is a luxurious lifestyle hotel offering an unforgettable experience for its guests. With 359 elegantly designed bedrooms, award-winning food and beverage outlets, and an electric atmosphere, this hotel is a must-visit destination.We are seeking a highly motivated and enthusiastic...
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Luxury Guest Experience Specialist
15 hours ago
London, Greater London, United Kingdom Accor Full timeLuxury Guest Experience Specialist\We are seeking a highly skilled and experienced Luxury Guest Experience Specialist to join our team at The Savoy, a Fairmont Managed Hotel. As a key member of our team, you will provide exceptional guest experiences, ensuring seamless communication with all teams and attention to detail.\You will handle internal and...
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Hoxton Guest Experience Specialist
3 days ago
London, Greater London, United Kingdom Accor Full timeJoin Our Dynamic Team as a Hoxton Guest Experience SpecialistWe are excited to announce an opportunity for a charismatic Hoxton Guest Experience Specialist to join our vibrant team at The Hoxton, Holborn. This exciting role offers a competitive salary of £16 per hour, including TRONC, and the chance to work in a dynamic environment that values creativity...
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Corporate Guest Host
7 days ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest Services">We are seeking a highly skilled Corporate Receptionist to join our team at Rapport Guest Services.The ideal candidate will have 1-2 years of experience in a receptionist role, an outgoing personality with a creative mindset, and excellent interpersonal skills.As a Corporate Receptionist, you will be the main point of contact for...
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Luxury Guest Experience Specialist
3 weeks ago
London, Greater London, United Kingdom myGwork Full timeRole OverviewWe are seeking a skilled Luxury Guest Experience Specialist to join our Housekeeping team at Rosewood London. As a key member of our team, you will be responsible for delivering exceptional guest service and maintaining the highest standards of cleanliness in our luxurious guest bedrooms and suites.Key ResponsibilitiesClean and refresh guest...
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Guest Experience Lead
7 days ago
London, Greater London, United Kingdom Lovin- JobBoard Full timeAbout the JobWe are seeking an experienced Guest Experience Lead to join our team at Rapport. The successful candidate will be responsible for delivering exceptional guest experiences and ensuring a seamless experience for clients and guests.Key Responsibilities:Develop and implement effective strategies to improve guest satisfaction and loyalty.Collaborate...
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Host - Guest Experience Specialist
1 month ago
London, Greater London, United Kingdom RAFFLES Full timeJob Title: Host - Guest Experience SpecialistJob Summary: We are seeking a highly skilled and experienced Host to join our team at Raffles London at the OWO. As a Host, you will be responsible for delivering exceptional guest experiences, ensuring a warm and welcoming atmosphere, and providing excellent service to our guests.Key Responsibilities:Guest...
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Corporate Guest Services Ambassador
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeJob SummaryAt Rapport Guest Services, we are seeking a motivated and customer-focused Corporate Receptionist to join our team.Key ResponsibilitiesProvide exceptional guest management services, ensuring seamless check-in and check-out processes for employees and guests.Take ownership of the reception areas, maintaining high standards of cleanliness and...
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Rapport Guest Services: Executive Ambassador
2 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest ServicesWe are seeking a highly skilled and experienced Corporate Receptionist to join our team at Rapport Guest Services. This is an exciting opportunity for someone who is passionate about delivering exceptional guest service and has a proven track record in providing seamless and personal experiences.Job Summary:The successful...
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Customer Experience Ambassador
4 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole OverviewThe ideal candidate will be a highly organized and proactive individual with a passion for delivering exceptional guest service.Key responsibilities will include:Providing a seamless and personalized guest experienceWelcoming and acknowledging guests in a friendly and efficient mannerActing on guest requests in a timely and professional...
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Hotel Guest Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Accor Full timeNovotel London West Hotel is part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. As a Guest Relations Executive, you will be responsible for ensuring that all guests receive an excellent stay as per our hotel standards. This includes acknowledging and following up on guest...
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Luxury Guest Experience Specialist
4 weeks ago
London, Greater London, United Kingdom Montcalm Collection Full timeAbout UsThe Montcalm Collection is a group of luxury hotels that pride themselves on delivering exceptional guest experiences. We are currently seeking a skilled and ambitious Guest Services Agent to join our team.Key ResponsibilitiesTo provide uniquely memorable experiences for our guestsTo ensure the highest levels of customer care and service are...
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Mobile Guest Services Ambassador
2 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole OverviewWe are seeking a highly skilled and experienced Corporate Mobile Receptionist to join our dynamic team at Rapport Guest Services. This is an exciting opportunity for a motivated and customer-focused individual to provide exceptional support across various business functions, including reception, switchboard, concierge, floor coordination, lobby...
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Guest Experience Director
6 days ago
London, Greater London, United Kingdom Taste Hospitality Recruitment Limited Full timeAre you a seasoned hospitality professional looking for a new challenge?We are seeking an experienced Guest Experience Director to join our team at Taste Hospitality Recruitment Limited.The successful candidate will have a proven track record in guest services management and be passionate about delivering exceptional service in a luxury hotel setting.The...