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Warranty Administrator

2 months ago

Reading, Reading, United Kingdom eRecruitSmart Full time
Warranty Administrator / Service Quality Specialist

Porsche Retail Group is seeking a highly skilled and motivated individual to join our team as a Warranty Administrator / Service Quality Specialist at Porsche Centre Reading.

About the Role

This is an exciting opportunity to work with a world-renowned brand and be part of a dynamic team that is passionate about delivering exceptional customer service and quality.

Key Responsibilities
  • Manage the progression of submitted warranty claims
  • Ensure adherence to Porsche's service process and warranty standards
  • Drive and improve the overall productivity of the workshop
  • Increase customer satisfaction through effective handling of warranty-related enquiries
  • Monitor warranty claims process, ensuring correct time recording and reducing claim error rates
What We Offer

We offer a comprehensive benefits package, including a competitive salary, bonus scheme, and a range of employee benefits, such as private medical insurance, life assurance, and income protection insurance.

Our Culture

We value attitude over experience and offer comprehensive training and support programmes to help you grow and develop in your role. Our culture is built on trust, integrity, and empowerment, and we are committed to creating a positive and inclusive work environment.

How to Apply

If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service and quality, please submit your application, including your CV, to eRecruitSmart. We look forward to hearing from you.