Warranty Administrator
4 weeks ago
About the Role
Porsche Retail Group is seeking a highly skilled Warranty Administrator to join their team at Porsche Centre Reading. As a key member of the team, you will be responsible for providing technical support to vehicle technicians and ensuring adherence to Porsche's service process and warranty standards.
Key Responsibilities
- Manage the progression of submitted warranty claims
- Ensure correct time recording and reduce claim error rates
- Drive and improve the overall productivity of the workshop
- Increase customer satisfaction through effective handling of warranty-related inquiries
What We Offer
- A basic salary of up to £37,000 per annum depending on experience
- Bonus up to 10% of Basic Salary
- 33 days holiday per year (including Bank holidays), with extra days for long service
- Complimentary hot and cold soft drinks from the onsite subsidised restaurant
- Private Medical Insurance, with the option to add your loved ones
- Dedicated mental health champions
- Employee representative body - your voice at work
- Preferential rates on several products and services, including high street brands, restaurants, gyms, and Porsche products
- Life Assurance
- Income Protection Insurance
- DC Pension Scheme
- Employee Assistance Program - support and advice on issues impacting your wellbeing
- Five full sets of branded uniform
About Us
Porsche Retail Group is headquartered in Reading alongside Porsche Cars GB Ltd, and we operate five Porsche Centres, two satellite Service Centres, and a Trade Parts Distribution Centre in and around London. Our culture of trust, integrity, and empowerment filters through every channel of our business, and we thrive on a friendly rivalry that inspires us to be better and a genuine desire to go further for our customers and each other.
How to Apply
Please note that eRecruitSmart is advertising the role on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms.
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