Service & Warranty Administrator

7 months ago

Reading, United Kingdom LISTER WILDER LTD Full time

**Job Introduction**

We are currently looking for a new Service & Warranty Administrator to join the Lister Wilder family at either our branch near Reading or our branch near Cirencester. If you have experience in dealing with warranties within the motor trade, and have strong administration and customer service skills, we would love to hear from you.

In this role, you will be responsible for the submission of warranty claims to all of our key suppliers, monitor claims in progress, ensure jobs are invoiced and claims are submitted, checking submitted claim progress and unpaid credit notes. You will also provide regular updates and reports on how warranty claims are progressing.

The hours for this role are 40 hours per week, Monday to Friday, 8am to 5pm. We may be able to consider an element of home working as part of this role.
- Extremely strong administrative skills and the ability to provide friendly and professional customer service.
- High level attention to detail
- Able to use your own initiative and multi-task.
- Comfortable using a range of IT systems and programmes.
- Previous warranty experience, possibly within the motor trade or similar would be an advantage.

**Package Description**

As a Service (Warranty) Administrator, you will be part of our welcoming and supportive team. You will become a valued member of the Lister Wilder family, receiving access to exclusive rewards and benefits including:

- A salary of £28,000 per annum
- Company bonus scheme
- Company pension scheme
- Life Assurance of £25,000
- 23 days Annual Leave plus all Bank Holidays, which increases with service.
- Free on site-parking
- Membership of Network Benefits, giving you access to discounts on everyday purchases like grocery shopping and clothing retailers as well as holidays and days out.
- Access to our Employee Assistance Programme offering help with your mental and physical wellbeing when you need it along with a host of other support, including financial and legal advice services and counselling.
- Enhanced Sickness pay based on length of service.
- Social events with your team and the whole Lister Wilder family.
- Extensive company training.

**About The Company**

Established in 1947, Lister Wilder is proud to remain a wholly owned family business committed to providing an unparalleled end-to-end service for all machinery and equipment needs in Agriculture, Groundcare, Construction and Arboriculture.

A friendly, family business that’s home to some of the UK’s finest machinery franchises (we are the UK’s largest Kubota Dealership) and all supported by the most knowledgeable Sales, Parts and Service teams in the country.

We like to think we live up to our reputation as an award-winning, professional machinery and service provider. We believe this boils down to our dedicated team of almost 200 people who always go the extra mile to deliver, our experience that stretches over 70 years and our extensive product portfolio.

**About Your Application**

**Job Types**: Full-time, Permanent

**Salary**: Up to £28,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Reading: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What is your availability to start?
- Do you have any previous warranty experience?

Work Location: In person

Reference ID: BIB-WARRAD-0723

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