Operations Coordinator

6 days ago


Theale, United Kingdom Focus Resourcing Full time
Job Description

**Job Title:** Operations Administrator

**Job Type:** Full-time

**Industry:** Audio/Visual

**Company:** Focus Resourcing

**Location:** Remote (Theale)

**Job Summary:

We are seeking an experienced Operations Administrator to join our team. The successful candidate will be responsible for coordinating administrative tasks, managing operations, and providing exceptional customer service.

Key Responsibilities:

  • Coordinate labour requirements and negotiate pricing for work
  • Review site minutes for dates and changes to work required
  • Arrange access times, access equipment, and permits (if required)
  • Purchase equipment and arrange delivery with the warehouse
  • Issue Health & Safety documentation to contractors and customers
  • Keep customers, shopfitters, and account managers up to date with progress and troubleshoot problems on site
  • Raise purchase orders for subcontract labour, facilitate work sheets, and job completion ready for billing
  • Update the call history using the in-house Optim/IR system and Verisae
  • Facilitate customers' computer systems, keeping records up to date and providing assistance to other team members on troubleshooting operating problems

Requirements:

  • Good communication skills and a pleasant customer-focused attitude
  • A working knowledge of A/V installations with some technical knowledge
  • Good organisational skills
  • Good computer skills
  • Good problem-solving skills

Benefits:

  • 23 days rising to 25 days + Bank holidays
  • Healthcare
  • Pension


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