Practice Administrator

2 weeks ago


Folkestone, Kent, United Kingdom Sandgate Road Surgery Full time

Job Summary:

To provide an accurate, timely, and qualitative process for processing prescription requests for registered patients.

Key Responsibilities:

  • Process medication requests from registered patients in line with practice protocols.
  • Liaise with patients and pharmacies regarding queries and requests.
  • Ensure medication is issued in line with protocols and address any queries raised.
  • Highlight patient queries on medication to the relevant GP.
  • Assist the Pharmacy Technician with blood monitoring and audits processes.
  • Support the pharmacy technician in achieving practice targets in regard to prescribing.
  • Deal with prescriptions that have not been collected and remove details from patient records and destroy the prescription.
  • Action incoming 111 reports as per practice protocol.
  • Perform housekeeping of incoming EMIS message and task inboxes to ensure timely handling of messages and mailboxes remain free from old or redundant information.

About Us:

Sandgate Road Surgery is expanding its prescriptions and administration team. We provide primary care services to approximately 13,000 patients and are located in West Folkestone, a short walk from the Folkestone Leas.



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