Practice Administrator
4 weeks ago
Job Summary:
To provide an efficient and accurate process for processing prescription requests for registered patients.
To support the prescribing team, including the pharmacist and pharmacy technician, to ensure patients' prescription requests and discharge summaries are processed in line with practice protocols.
Key Responsibilities:
- Process medication requests from registered patients in line with practice protocols.
- Collect repeat prescription requests from post box and reception.
- Liaise with patients and pharmacies regarding queries and requests.
- Ensure medication is issued in line with protocols and address any queries raised.
- Highlight patient queries on medication to the relevant GP.
- Assist the Pharmacy Technician with blood monitoring and audits processes.
- Support the pharmacy technician in achieving practice targets in regard to prescribing.
- Deal with prescriptions that have not been collected, remove details from patient records, and destroy the prescription.
- Action incoming 111 reports as per practice protocol.
- Perform housekeeping of incoming EMIS message and task inboxes to ensure timely handling of messages and mailboxes remain free from old or redundant information.
About Us:
Sandgate Road Surgery is expanding its prescriptions and administration team. We provide primary care services to approximately 13,000 patients and are located in West Folkestone, a short walk from the Folkestone Leas.
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