Investigative Claims Specialist

2 days ago


Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time
Company Overview

Direct Line Group is a leading insurance company, dedicated to providing innovative solutions and exceptional customer service. Our team is passionate about making a difference, and we're looking for talented individuals to join us in this mission.

Job Description:

We're seeking an experienced Counter Fraud Investigator to join our Commercial Counter Fraud Department for a 14-month secondment as a Technical Specialist. This role involves conducting investigations, developing strategies to prevent insurance fraud, and collaborating with the Counter Fraud Team Leader.

  • Deliver effective Counter Fraud benefit by identifying insurance fraud and undertaking thorough investigations to validate or substantiate concerns.
  • Develop and implement strategies to enhance fraud detection and prevention, staying up-to-date with changing legal and regulatory environments.
  • Represent DLG at relevant industry forums and steering committees, fostering excellent internal stakeholder engagement and communication of content to the business.

Requirements:

  • Proven experience in Counter Fraud, claims handling (Property, Liability, and Motor), and/or policy fraud.
  • Excellent organisational and time management skills, along with good communication skills and ability to prioritise workload efficiently.


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