Automotive Claims Specialist

2 weeks ago


Beckenham, Greater London, United Kingdom FJN Recruitment Solutions Full time

We are excited to be working with a large independent brokerage who through continued success, have a new position in the business for someone to join them as a Claims Handler in their Head Office.

Key Responsibilities
  • Processing all classes of claims in an efficient and timely manner to achieve prompt resolution and settlement by working closely with insurers, TPA's and loss adjusters
  • Liaising with clients, insurers, loss adjusters and other relevant parties when acting as the agent of a client
  • Maintaining relationships with the existing client base and any incumbent AR's / Businesses by providing first line contact face-to-face or telephone advice and support
  • Managing claims from cradle to grave, assessing liability, preparing the claim for the insurer to settle & making sure that all parties involved are kept up to date with any information
Essential Skills
  • Accurate record keeping, clear note taking & use of diary
  • Ability to work as part of a close team
  • Ability to problem solve & share ideas
  • Customer service focussed & good communicator
Preferred Skills
  • Experience using Acturis
  • Cert CII qualified
  • Minimum 3 years claim handling experience, ideally within a variance of claim types including Liability, Property, Motor etc.


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