Claims Specialist
1 month ago
About Direct Line Group
Direct Line Group is a leading provider of insurance and financial services. As part of our commitment to making law easy and accessible, we provide legal services to over 50,000 customers each year.
We are currently seeking an experienced Claims Handler to join our Legal Services team in Bromley. The role will involve onboarding new customers and progressing non-injury, non-litigated claims for the recovery of uninsured losses following a road traffic accident.
The Role:
You will be responsible for representing DLG Legal Services in the conduct of client matters, utilising prescribed processes in a professional manner. This will include converting client referrals into customers, managing cases effectively, and ensuring incoming post is reviewed daily and responded to promptly.
Key Responsibilities:
- Representing DLG Legal Services in the conduct of client matters
- Converting client referrals into customers
- Managing cases effectively as part of a team
- Reviewing and responding to incoming post daily
Requirements:
- Excellent telephone manner and customer service skills
- Experience working in a legal environment or claims handling would be advantageous
- Previous experience of RTA claims and good road awareness would be beneficial
- Strong written and verbal communication skills
- A consistent record of achieving targets
Salary Estimate: £25,000 - £35,000 per annum, depending on experience. If you are a motivated and experienced individual looking for a challenging role in a dynamic team, please apply.
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