Risk Claims Specialist

4 days ago


Beckenham, Greater London, United Kingdom RSA Full time

About the Role

We are seeking a skilled Risk Claims Specialist to join our team at RSA. In this role, you will be responsible for investigating and advancing liability injury claims to closure.

Your primary objective will be to promptly and appropriately resolve claims while meeting business objectives and customer service propositions. You will work closely with customers, brokers, and third parties/claimants to support them throughout the claims journey.

You will leverage your technical knowledge to resolve queries, convey decisions, and impart knowledge to others within the team.

About You

To succeed in this position, you should have previous experience as a Liability Claims or General Insurance Claims Handler. However, we are willing to provide full support and training for the right candidate.

Excellent customer service skills, teamwork capabilities, and the ability to meet deadlines while identifying process improvements are essential qualities for this role.

What We Offer

At RSA, we prioritize our employees' well-being and career growth. Our comprehensive benefits package includes pension contributions of up to 11%, fostering a healthy work-life balance through hybrid working arrangements, and opportunities for continuous development within a diverse community.

You will be empowered to do your best work, shape the future, win as a team, and grow with us. Our employee promise is built around these core values, ensuring you feel valued and supported in your role.

Key Responsibilities

  • Investigate and advance liability injury claims to closure
  • Support customers, brokers, and third parties/claimants throughout the claims journey
  • Leverage technical knowledge to resolve queries and convey decisions
  • Identify and implement process improvements
  • Maintain excellent customer service skills and teamwork capabilities

Salary Range: £45,000 - £60,000 per annum, dependent on experience.



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