Automotive Claims Specialist
1 month ago
Job Title: Automotive Claims Specialist
About the Company: FJN Recruitment Solutions is a leading provider of recruitment services in the insurance industry.
Salary: £30,000 - £40,000 per annum
Job Description:
We are seeking an experienced Automotive Claims Specialist to join our client's team. As a Claims Handler, you will be responsible for processing all classes of claims in an efficient and timely manner, working closely with insurers, TPAs, and loss adjusters.
Key Responsibilities:
- Process all classes of claims in an efficient and timely manner to achieve prompt resolution and settlement
- Liaise with clients, insurers, loss adjusters, and other relevant parties when acting as the agent of a client
- Identify improvements in internal and external claims processes and procedures
- Maintain relationships with the existing client base and incumbent ARs/Businesses by providing first-line contact face-to-face or telephone advice and support
- Manage claims from cradle to grave, assessing liability, preparing the claim for the insurer to settle, and ensuring that all parties involved are kept up to date with any information
- Attend monthly broker meetings for those who have a larger number of claims
- Work within the FCA rules and related procedures published by the company from time to time
Essential Skills:
- Accurate record keeping, clear note taking, and use of diary
- Ability to work as part of a close team
- Ability to problem solve and share ideas
- Customer service focussed and good communicator
Preferred Skills:
- Experience using Acturis
- Cert CII qualified
- Minimum 3 years' claim handling experience, ideally within a variance of claim types including Liability, Property, Motor etc.
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