Insurance Fraud Investigator
1 week ago
Time Type: Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care, and auto repair to HR, finance, and procurement, we're a customer-obsessed market powerhouse.
We're looking for a Counter Fraud Technical Specialist to join our Commercial Counter Fraud Department for a 14-month secondment. This role has a hybrid working style where you will work onsite from our Bromley office twice a week and the rest of the time from home.
Key Responsibilities:- Deliver Counter Fraud benefit by identifying insurance fraud and undertaking investigations to validate or substantiate concerns.
- Demonstrate that all cases follow legislation and risk regulations set internally and by external governing bodies.
- Demonstrate skill in preventing and detecting insurance fraud, with the ability to manage potential outcomes.
- Be the technical referral point for the department, be aware of the changing legal and regulatory environment, and help to identify necessary changes to maximise fraud detection.
- Provide coaching, mentoring, and sign off on key decisions and litigation, whilst providing feedback to the Team Leader with recommendations for handler development.
Requirements:
- Previous experience in claims handling (Property, Liability, and Motor) and/or policy fraud.
Our Hybrid Working Model:
We offer a 'best of both worlds' approach, combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.
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