Insurance Fraud Investigator

1 week ago


Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time
Counter Fraud Technical Specialist

Time Type: Full time

At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care, and auto repair to HR, finance, and procurement, we're a customer-obsessed market powerhouse.

We're looking for a Counter Fraud Technical Specialist to join our Commercial Counter Fraud Department for a 14-month secondment. This role has a hybrid working style where you will work onsite from our Bromley office twice a week and the rest of the time from home.

Key Responsibilities:
  • Deliver Counter Fraud benefit by identifying insurance fraud and undertaking investigations to validate or substantiate concerns.
  • Demonstrate that all cases follow legislation and risk regulations set internally and by external governing bodies.
  • Demonstrate skill in preventing and detecting insurance fraud, with the ability to manage potential outcomes.
  • Be the technical referral point for the department, be aware of the changing legal and regulatory environment, and help to identify necessary changes to maximise fraud detection.
  • Provide coaching, mentoring, and sign off on key decisions and litigation, whilst providing feedback to the Team Leader with recommendations for handler development.

Requirements:

  • Previous experience in claims handling (Property, Liability, and Motor) and/or policy fraud.

Our Hybrid Working Model:

We offer a 'best of both worlds' approach, combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you.



  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Role OverviewWe are seeking a skilled Counter Fraud Technical Specialist to join our Commercial Counter Fraud Department for a 14-month secondment. As a key member of our team, you will play a vital role in identifying insurance fraud and undertaking investigations to validate or substantiate concerns.Key ResponsibilitiesDeliver Counter Fraud benefit by...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Direct Line Group: Launch Your Career in Counter Fraud Policy InvestigationWe are seeking an experienced and skilled Counter Fraud Policy Investigator to join our team at Direct Line Group.As a Counter Fraud Policy Investigator, you will play a key role in delivering exceptional counter-fraud benefits by fearlessly detecting and investigating insurance...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Counter Fraud Policy InvestigatorAbout Direct Line Group:We're a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. Our insurance is just the start.Job Summary:We're looking for a Counter Fraud Policy Investigator to join our Counter Fraud Department. You will be reporting into our Counter Fraud...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Counter Fraud Policy InvestigatorAbout the Role:We are seeking a skilled Counter Fraud Policy Investigator to join our team at Direct Line Group. As a key member of our Counter Fraud Department, you will play a critical role in delivering exceptional Counter Fraud benefits by fearlessly detecting and investigating insurance fraud.Key...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    Counter Fraud Motor Claims HandlerAt Direct Line Group, we're a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. We're hiring Counter Fraud Motor Claims Handlers to join our Fraud Department.You will deliver Counter Fraud benefit by identifying and investigating insurance fraud and undertaking...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Counter Fraud Policy InvestigatorAbout the Role:We're seeking a skilled Counter Fraud Policy Investigator to join our Counter Fraud Department at Direct Line Group. As a key member of our team, you will be responsible for detecting and investigating insurance fraud, ensuring exceptional customer outcomes while minimising the impact on genuine customers.Key...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Counter Fraud Policy InvestigatorAbout the Role:We are seeking a skilled Counter Fraud Policy Investigator to join our Counter Fraud Department at Direct Line Group. As a Counter Fraud Policy Investigator, you will be responsible for detecting and investigating insurance fraud, ensuring our customers remain protected from fraudulent activities.Key...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Counter Fraud Policy InvestigatorWe are seeking a skilled Counter Fraud Policy Investigator to join our Counter Fraud Department at Direct Line Group. As a key member of our team, you will play a crucial role in delivering exceptional Counter Fraud benefits by fearlessly detecting and investigating insurance fraud.Key Responsibilities:Proactively detect and...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Counter Fraud Policy InvestigatorAbout the Role:We are seeking a skilled Counter Fraud Policy Investigator to join our Counter Fraud Department. As a key member of our team, you will be responsible for detecting and investigating insurance fraud, ensuring our customers remain protected from fraudulent activities.Key Responsibilities:Proactively detect and...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Counter Fraud Policy Investigator RoleWe are seeking a skilled Counter Fraud Policy Investigator to join our Counter Fraud Department at Direct Line Group. As a key member of our team, you will play a crucial role in detecting and investigating insurance fraud, ensuring our customers remain protected from fraudulent activities.Key...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Key ResponsibilitiesWe are looking for Counter Fraud Specialists to join our Fraud Department. As a Counter Fraud Specialist, you will report into our Counter Fraud Team Leader.You will deliver Counter Fraud benefit by identifying and investigating insurance fraud and undertake investigations to validate or substantiate concerns.Make sure all cases adhere to...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Counter Fraud Technical SpecialistJob Summary: We are seeking a skilled Counter Fraud Technical Specialist to join our Commercial Counter Fraud Department. As a key member of our team, you will play a critical role in identifying and investigating insurance fraud.Key Responsibilities:Deliver Counter Fraud benefit by identifying insurance fraud and...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    About Direct Line GroupWe're a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. Our mission is to be brilliant for customers every single day.Counter Fraud Policy Investigator RoleWe're looking for a skilled Counter Fraud Policy Investigator to join our Counter Fraud Department. As a key...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group Full time

    Counter Fraud Motor Claims SpecialistAt Direct Line Group, we're committed to delivering exceptional customer experiences. Our Fraud Department plays a critical role in achieving this goal by identifying and investigating insurance fraud. We're seeking a skilled Counter Fraud Motor Claims Specialist to join our team.You will deliver Counter Fraud benefit by...


  • Beckenham, Greater London, United Kingdom Direct Line Insurance Group plc Full time

    Counter Fraud Technical SpecialistLondon/BromleyAt Direct Line Group, we're a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. We're looking for two Counter Fraud Investigators to join our Commercial Counter Fraud Department for 14-month secondments as Technical Specialists reporting to our...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Counter Fraud Motor Claims SpecialistAbout the RoleWe are seeking a skilled Counter Fraud Motor Claims Specialist to join our vibrant Counter Fraud Operations Department at Direct Line Group. As a key member of our team, you will play a crucial role in identifying and investigating insurance fraud, ensuring the integrity of our claims process.Key...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    About the RoleWe are seeking a skilled Counter Fraud Motor Claims Handler to join our vibrant Counter Fraud Operations Department at Direct Line Group.This role offers a unique blend of home and office working, with two days a week spent at our Bromley office and the rest from home.Key ResponsibilitiesDeliver Counter Fraud benefit by identifying and...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Counter Fraud Motor Claims SpecialistAt Direct Line Group, we're a customer-obsessed market powerhouse, combining decades of industry experience with talented people in every field. We're looking for a Counter Fraud Motor Claims Specialist to join our Fraud Department.You will deliver Counter Fraud benefit by identifying and investigating insurance fraud and...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Counter Fraud Technical SpecialistWe're seeking a skilled Counter Fraud Technical Specialist to join our Commercial Counter Fraud Department for a 14-month secondment. As a Technical Specialist, you'll work onsite from our Bromley office twice a week and the rest of the time from home. Your primary responsibility will be to deliver Counter Fraud benefit by...


  • Beckenham, Greater London, United Kingdom Direct Line Group Full time

    Insurance Claims SpecialistDirect Line Group is seeking an experienced Insurance Claims Specialist to join our team. As a key member of our claims team, you will be responsible for managing Home, SME, and Commercial claims, ensuring that our customers receive exceptional service and that their claims are handled efficiently and effectively.About the RoleAs...