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Guest Services and Reservations Supervisor

2 months ago

Truro, United Kingdom Chess Partnership Full time

Position Overview: This prestigious, privately owned establishment with a stunning seaside location is seeking a skilled professional to oversee all aspects of hotel reception and reservation operations.

Key Responsibilities:

  • Ensure the utmost comfort and satisfaction of guests.
  • Manage staff welfare, including training and performance evaluations.
  • Align with the company's goals and objectives to drive success.

The role of the Office Manager is pivotal in maintaining a harmonious balance among these three essential pillars, as each aspect relies on and supports the others.

Ideal Candidate: The successful candidate will possess a wealth of experience in hospitality management, with a strong focus on customer service excellence and operational efficiency.