Customer Service Assistant/supervisor

6 months ago


Truro, United Kingdom Admiral Slots - Luxury Leisure Full time

Job Role: Customer Service Assistant/ Supervisor

Hours per week: 21 (3x shifts per week)

Hourly rate: £11.50 - £13.50

Shift pattern (if applicable): Evening Shift (16:00- 00:00). You must be fully flexible from Monday - Sunday to work a minimum of 3 shifts per week.

If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour between those times.

Hit the Jackpot on an exciting new career with Admiral
- Would you like to join Admiral, the _**market-leading company**_ _in the adult gaming industry across the UK and beyond?_

Here at Admiral we are a large scale organisation, with our main business being adult gaming centres, including slot machines. Within a number of these venues we also have our tanning company, Kwik Tan, providing a range of sunbed options for customers up and down the country. We also have family friendly entertainment centres located at coastal areas across the UK.

As an **ever expanding** business, we pride ourselves in offering outstanding services for both customers and business partners, as we are also a leading provider of arcade and slot entertainment via our parent company, the esteemed Novomatic.

Our Customer Service Assistant/Supervisor roles hold primarily customer service duties. However, in the absence of management or supervisors on shift, you might be asked to step up and carry out supervisory duties until they return. You could be opening or closing a venue or access point, as well as supervising staff on shift in management or supervisor absence. Although all of our roles have cash handling elements to them, you may also be required to carry and distribute change from the master float to staff members.

As previously mentioned, your role will predominantly be a customer service one. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

- Promoting our excellent offers, promotions and events.
- Providing refreshments and snacks to our customers.
- Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.
- As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.
- Who are we looking for?_

Firstly, as a company in the gambling industry, we need all staff and applicants to be **18 or above**.
- So, what’s in it for you?_
- Job Security due to our ever expanding business
- We pay above the National Living Wage regardless of age
- Overtime available.
- The opportunity to earn bonuses and recognition for going the extra mile.
- Enhanced Maternity and Paternity packages.
- Employee Development Programme available.
- Employee Assistance Programme. - Access to a confidential 24hr Health Assured helpline
- Life Assurance - 3 x annual salary
- HAPI App discounts - retail, travel, cinema etc.
- Annual Shoe Allowance
- Discount on Tanning, Lotions and Gym Membership
- Access to a generous refer a friend programme
- What happens now?_

Please view our Recruitment Data Privacy Notice which is on our Company website.

OPS3CSA

**Job Types**: Part-time, Permanent

Pay: £11.50-£13.50 per hour

Expected hours: 21 per week

**Benefits**:

- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- Referral programme
- Store discount

Schedule:

- 8 hour shift
- Day shift
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Truro, TR1 3DJ: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Due to Licensing Laws, we require all members of staff to be aged 18 and over. Are you over the age of 18?
- If successful, you will be required to complete a DBS check. Are you comfortable doing this?
- You must be able to work the Evening Shift from 16:00 - 00:00. Are you able to do this a minimum of 3x per week?

Work Location: In person


  • Customer Services

    6 months ago


    Truro, United Kingdom Cornwall Council Full time

    Reporting to the Customer Services & Admin Supervisor, the Customers Services & Admin Assistant will undertake customer service and administration duties within Tremorvah Industries Customer Services Department. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. Whilst the...

  • Supervisor

    6 months ago


    Truro, United Kingdom Jewson Full time

    **Tool Hire Supervisor - Truro** We have an exciting opportunity to join our team as a Tool Hire Supervisor at **Jewson **in **Truro.** **What will I be doing?** Our **Tool Hire Supervisors** are essential within the branch network, you will build relationships with Customers and understand their wider requirements in order to maximise sales growth. You...

  • Shift Supervisor

    5 months ago


    Truro, United Kingdom Cobra Coffee Full time

    We’re looking for Shift Supervisors who can embrace our coffee culture and inspire a great performance. What to expect Joining us as a Shift Supervisor, you’ll be responsible for delegating tasks to our store partners to create and maintain the Starbucks experience for our customers. You’ll support the Store Manager when it comes to managing the...

  • Customer Host

    5 months ago


    Truro, United Kingdom First Bus Full time

    **Job Title: Customer Host** **Reports to: Performance Supervisor/Operations Manager** **Location: Truro Bus Station** **Main Responsibilities** - To supply a high standard of service to customers visiting the bus station - To promote our range of tickets and services to generate sales - To replenish leaflet dispensers with information as required and...

  • Cleaning Supervisor

    5 months ago


    Truro, United Kingdom Cornwall Staff Agency Full time

    Cleaning Supervisor My client, a School in Truro, is seeking a cleaning supervisor (term time only). This role is an immediate start. You will need an in-date Enhanced DBS, we can assist with this, at no cost to yourself. The role: - Cleaning of all classrooms, public and staff areas, toilets, kitchen, canteen, and office areas. - Supervising,...


  • Truro, United Kingdom Royal Cornwall Hospitals NHS Trust Full time

    This post is being offered as a bank post via Kernowflex - ZERO HOURS. Be the named supervisor for vaccination and healthcare clinics. With respect to the national protocols, be the formal clinical supervisor in charge of the vaccination process. Working under national protocols, patient group directions and patient specific directions to clinically...

  • Customer Services

    6 months ago


    Truro, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Customer Services & Admin Assistant** **Reference no: Cornwall 5233178** **Pay Rate: £10.51 per hour PAYE** **37 Monday - Friday, normal working hours** **This opening assignment is for 4 months** **City: TRURO** **Basic DBS disclosure required** To provide an efficient and streamlined service to...


  • Truro, United Kingdom St Mawes Hotel Full time

    **Food & Beverage Supervisor** As The Idle Rocks & St Mawes Hotel **Food & Beverage Supervisor** you will be responsible for the daily operations of businesses that prepare and serve food and drinks to customers, providing an excellent dining experience, managing staff, ensuring efficiency and overseeing health and safety regulations. **Benefits** - Job...

  • Field Care Supervisor

    5 months ago


    Truro, United Kingdom Helping Hands Home Care Full time

    Location: Truro **The Role**: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer comes in for...

  • Field Care Supervisor

    5 months ago


    Truro, United Kingdom Helping Hands Home Care Full time

    Location: Truro **The Role**: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers. You will be involved from the moment a carer comes in for...


  • Truro, United Kingdom Appleby Westward Group Ltd Full time

    **Customer Service Assistant - SPAR Playing Place** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting and varied Part Time 16...


  • Truro, United Kingdom Appleby Westward Group Ltd Full time

    **Customer Service Assistant** **SPAR Playing Place** Our SPAR convenience stores are more than just a local shop and as a member of our team, you will have a really important role to play in delighting our customers and positively contributing to the local community and the running of our business. We are now offering an exciting opportunity for a part...


  • Truro, United Kingdom CJ Medical Limited Full time

    Working as part of a team, reporting directly to the Operations Manager, you will share responsibility for the smooth running of the customer services department. - Maintain a positive and empathetic rapport with customers while effectively managing and meeting their needs. - Accurately and efficiently document all customer interactions, ensuring a...

  • Restaurant Supervisor

    5 months ago


    Truro, United Kingdom Beefeater Full time

    We're currently recruiting in our Carnon Inn Truro Beefeater. Working 40 hours per week, paying up to £12.32 per hour **Restaurant Supervisor - Truro - Carnon Inn Beefeater** Come and be a Restaurant Supervisor at Beefeater in Truro. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead and...

  • Restaurant Supervisor

    6 months ago


    Truro, United Kingdom Beefeater Full time

    We're currently recruiting in our Carnon Inn Truro Beefeater. Working 40 hours per week, paying up to £12.32 per hour **Restaurant Supervisor - Truro - Carnon Inn Truro Beefeater*** Come and be a Restaurant Supervisor at Beefeater in Truro. Act as the vital link between the kitchen and our Front of House team and put the ‘super’ into Supervisor! Lead...

  • Night Supervisor

    5 months ago


    Truro, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Night Supervisor Hours per week: 42 (4x Night Shift) Hourly rate: £12.20 - £13.70 Shift pattern (if applicable): Night Shift. You must be able to work the Night Shift from 9:30 pm - 8:30 am. You must be fully flexible from Monday - Sunday to work a minimum of 4 shifts per week. If working between the hours of 11pm and 6am, you will receive an...


  • Truro, United Kingdom CJ Medical Limited Full time

    Working as part of a team, reporting directly to the Customer Services Manager, you will share responsibility for the smooth running of the customer services department. - First contact for customer enquiries and visitors to head office - Process all sales orders, including customer purchase orders, sales invoices, pro-forma invoices and delivery notes. -...


  • Truro, United Kingdom CJ Medical Limited Full time

    Working as part of a team, reporting directly to the Customer Services Manager, you will share responsibility for the smooth running of the customer services department. - First contact for customer enquiries and visitors to head office - Process all sales orders, including customer purchase orders, sales invoices, pro-forma invoices and delivery notes. -...


  • Truro, Cornwall, United Kingdom Signet Jewelers Full time

    Our SupervisorsAt Signet Jewelers, we're looking for talented individuals to join our team as Supervisors. As a Supervisor, you'll play a key role in delivering exceptional customer service and driving sales growth.Your Key ResponsibilitiesProvide outstanding customer service and ensure a positive shopping experienceDrive sales growth through effective...

  • Customer Assistant

    5 months ago


    Truro, United Kingdom Lidl Full time

    Seasonal Support Summary £12.00 up to £13.00 per hour | 20 hour contract | 6 to 12 week temporary contract |30-35 days’ holiday (pro rata) | 10% in-store discount | Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to...