Customer Services

4 weeks ago


Truro, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role**:
**Temporary Customer Services & Admin Assistant**

**Reference no: Cornwall 5233178**

**Pay Rate: £10.51 per hour PAYE**

**37 Monday - Friday, normal working hours**

**This opening assignment is for 4 months**

**City: TRURO**

**Basic DBS disclosure required**

To provide an efficient and streamlined service to customers and be the first point of contact for all service enquiries

**Key Responsibilities**:

- To provide this service via telephony from the Contact Centre.
- To respond to face to face, telephone and electronically delivered queries to the Customer Services section, establishing which service is required and ensuring that customer issues are resolved

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

Other “Essential Requirements” - Please check to ensure that your CV addresses the following items:
Unless the DBS requirement stated above is for a Basic Disclosure, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Knowledge:

- Understanding of council tax (processes and legislation)

**Experience**:

- Experience of software packages particularly Microsoft Office
- Experience of providing administrative support within a busy office.
- Experience of working in a customer focused environment

Skills & Abilities:

- Good verbal and written skills
- Ability to work and act independently
- Self Motivated and capable of working on own initiative or within a team Environment

**Job Ref: Cornwall 5233178**

**Anticipated Length of Assignment**: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.



  • Truro, United Kingdom CJ Medical Limited Full time

    _**About us**:_CJ Medical is a lively and dynamic company that prides itself on delivering exceptional service to our Customers. With a vibrant work environment and a focus on fostering growth and development, we are seeking an enthusiastic individual to join our existing team as a Customer Service Representative. - **Responsibilities**:_ - Create and...


  • Truro, United Kingdom CJ Medical Limited Full time

    Working as part of a team, reporting directly to the Operations Manager, you will share responsibility for the smooth running of the customer services department. - Maintain a positive and empathetic rapport with customers while effectively managing and meeting their needs. - Accurately and efficiently document all customer interactions, ensuring a...


  • Truro, United Kingdom CJ Medical Limited Full time

    Working as part of a team, reporting directly to the Operations Manager, you will share responsibility for the smooth running of the customer services department. - Maintain a positive and empathetic rapport with customers while effectively managing and meeting their needs. - Accurately and efficiently document all customer interactions, ensuring a...


  • Truro, United Kingdom CJ Medical Limited Full time

    Working as part of a team, reporting directly to the Operations Manager, you will share responsibility for the smooth running of the customer services department. - Maintain a positive and empathetic rapport with customers while effectively managing and meeting their needs. - Accurately and efficiently document all customer interactions, ensuring a...


  • Truro, United Kingdom CJ Medical Limited Full time

    Working as part of a team, reporting directly to the Operations Manager, you will share responsibility for the smooth running of the customer services department. - Maintain a positive and empathetic rapport with customers while effectively managing and meeting their needs. - Accurately and efficiently document all customer interactions, ensuring a...


  • Truro, United Kingdom Barclays Full time

    **Customer Service Advisor** **Location: Truro** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Truro, United Kingdom Checkmyfile Full time

    **Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...


  • Truro, United Kingdom Checkmyfile Full time

    **Customer Service Adviser | £23,500 to £25,000 (FTE) | Full-time and Part-time hours available | Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous...


  • Truro, United Kingdom Checkmyfile Full time

    **Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...


  • Truro, United Kingdom Checkmyfile Full time

    **Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...


  • Truro, United Kingdom CJ Medical Limited Full time

    Working as part of a team, reporting directly to the Customer Services Manager, you will share responsibility for the smooth running of the customer services department. - First contact for customer enquiries and visitors to head office - Process all sales orders, including customer purchase orders, sales invoices, pro-forma invoices and delivery notes. -...


  • Truro, United Kingdom CJ Medical Limited Full time

    Working as part of a team, reporting directly to the Customer Services Manager, you will share responsibility for the smooth running of the customer services department. - First contact for customer enquiries and visitors to head office - Process all sales orders, including customer purchase orders, sales invoices, pro-forma invoices and delivery notes. -...


  • Truro, United Kingdom Smith and Reed Recruitment Full time

    Are you passionate about delivering excellent customer service? Do you have the ability to prioritise tasks and work well as part of a team? As a Customer Service Advisor, it will be your role to support the team in providing a high level of service to potential customers. My client prides itself on excellent customer care and providing informative,...


  • Truro, United Kingdom GLL Full time

    GLL is looking for a Casual Customer Service Advisor (Concierge) at Truro Leisure Centre. If you have the passion for people, ability to deliver a first-class customer service experience, this is your chance to be part of one of the largest leisure groups in the UK. As Customer Service Advisor, you'll enjoy making a difference to every person who walks...


  • Truro, United Kingdom Pertemps London Full time

    About UsThe mission is to address the housing shortage in the Borough, delivering half of our homes at genuinely affordable levels. Since the inception, the has become a leading provider of both affordable and privately rented homes. Our profits are reinvested into delivering more high-quality homes for residents, fostering communities where people can...


  • Truro, United Kingdom Cornish Mutual Full time

    **Summary**: We are looking for someone who is passionate about delivering excellent customer service, who has the ability to prioritise tasks and who works well as part of a team. This role can offer exciting routes for progression for the right individual. **About the role**: As a Customer Service Advisor, it will be your role to support our Insurance...


  • Truro, United Kingdom Cornwall Staff Agency Full time

    Our client, a department in local government are seeking a Customer Service Advisor to work within a well-established team, to provide high quality Customer Care both internally and externally. Key Information: - Based in Truro - Monday to Friday - 37 Hours a week - ASAP start - Hours: 9am - 5pm - £9.90 an hour - Temporary position until March 2023 - room...


  • Truro, United Kingdom Shell Playing Place Full time

    The position in the Playing Place location - The Job is a minimum of 16 hours per week with more hours available when covering different members of the team It entails customer service, stocking, cleaning and also covering holidays/sickness. Full training and uniform provided as well as on line coaching. **Job Types**: Part-time, Permanent **Salary**:...


  • Truro, United Kingdom Smith and Reed Recruitment Full time

    Are you looking for an exciting new challenge? Then look no further! We are seeking a Customer Service Advisor for a 3 month temporary assignments on the outskirts on Truro. You will join a growing, close-knit Operations team, ensuring the best possible customer experience in the supply of market-leading products to customers. Ensuring that every delivery...


  • Truro, United Kingdom Smith and Reed Recruitment Full time

    Are you looking for an exciting new challenge and free for immediate work? Then look no further! We are seeking a Customer Service Advisor for a 3 month temporary assignments on the outskirts on Truro. You will join a growing, close-knit Operations team, ensuring the best possible customer experience in the supply of market-leading products to...