Food and Beverage Supervisor

6 months ago

Truro, United Kingdom St Mawes Hotel Full time

**Food & Beverage Supervisor**

As The Idle Rocks & St Mawes Hotel **Food & Beverage Supervisor** you will be responsible for the daily operations of businesses that prepare and serve food and drinks to customers, providing an excellent dining experience, managing staff, ensuring efficiency and overseeing health and safety regulations.

**Benefits**
- Job Types**:Full-time, Permanent**
- Salary**:12.71 per hour**
- Holidays**:28 days** per year increasing year on year (capped at 5 years)
- _**FREE FERRY **_travel if commuting from outside St Mawes.
- _**LIVE IN AVAILABLE**_ (Staff accommodation near to the hotel with parking).
- _**Generous Tips Paid Minthly **_
- _**Free Meals and drinks**_ on duty.

**Job purpose for F&B Supervisor**

**Join our team and we will work together to achieve your goals**

**Objective**:

- To support your line manager to drive in revenue and equally to control costs within the F&B department to ensure an effective and profitable operation.
- To work alongside the Front of House Manager to oversee and develop the service offering whilst ensuring standards are implemented and followed.
- To deliver friendly, efficient customer service and to create a warm and welcoming atmosphere to all of our guests, with the key aim of retaining and attracting customers.

**Responsibilities**

**People**
- To develop a close working relationship with all departments, colleagues and managers to ensure guest expectations are met.
- To work alongside the Front of House Manager to develop a strong relationship with all suppliers and continuously search for the most competitive prices.
- Ability to build positive relationships with the team and have an excellent talent to interact with people in a positive and courteous manner.
- To develop strong working relationships with all team in order to execute the required levels of service and to maximise beverage sales opportunities and generate business for the future.
- Assist the Front of House Manager with the training and development of team members.
- Deliver the highest standards of service to our guests consistently, in line with the SOP’s and brand philosophies.
- Build genuine rapport with our guests to deliver unique levels of service whilst remaining professional at all times.
- Support your colleagues but ensuring completion of individual and group tasks to the correct and highest standards.
- Ensure professional behaviour to all people associated with the business at all times including suppliers, and other businesses in the area particularly within the local community.

**Guest Service, Operation and Product**
- Ensure your own and the team’s compliance with the SOP’s at all times, which will ensure the correct standards are being met for our guests.
- Presence in the restaurant at all times during service.
- Compliance with the standards.
- Taking responsibility for the restaurant set up; cleanliness, cellar, chiller room, fridges and back of house areas.
- Ensuring the restaurant is clean at all times and the opening and close down procedures are followed.
- Working alongside the FOH Manager to ensure correct stock control and management.
- Ensure weekly stock takes are being done and the monthly stock take is being done alongside the stock taker.
- Ensure all orders are in line with the needs of the business and beverage GP.
- Work to the checklists providing in your department, understanding and supporting their importance to the structure of the operation.
- Be a team player - understand your colleagues role and tasks and how your action influence the rest of the operation.
- Adhere to the uniform standards at all times including high levels of personal hygiene.

**Job Types**: Full-time, Permanent

**Salary**: £12.71 per hour

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- On-site parking

Schedule:

- 10 hour shift

Supplemental pay types:

- Tips

Work Location: In person

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