Bilingual Customer Success Manager
3 days ago
We are seeking a highly skilled Bilingual Customer Success Manager to join our team in the UK & EMEA regions. As a key member of our global Success function, you will be responsible for delivering exceptional client experiences and driving business growth.
Key Responsibilities- Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to drive adoption and satisfaction.
- Design and deliver engaging training sessions, workshops, and webinars to ensure clients get the most out of our products and services.
- Analyze client usage statistics to identify opportunities for growth and optimize existing processes to enhance customer success initiatives.
- Collaborate with Sales teams to build account plans, identify expansion and upsell opportunities, and promote our products and services to clients.
- Collect and process customer feedback to inform product development and improve overall client experience.
- At least 1 year of proven experience in mid-tier and enterprise B2B relationship management or account management.
- Strong project management skills to manage an exciting portfolio of clients.
- Proficiency in Microsoft Office, especially PowerPoint, and experience with Power BI.
- Ability to speak another language (French, Spanish, Arabic, etc.) and previous client-side experience in financial services.
- A competitive package, including a work-from-home budget, training and professional development opportunities, and a beautiful office space.
- A dynamic and supportive team environment with opportunities for growth and development.
- A chance to work with a B Corp-certified company that values diversity, inclusion, and employee well-being.
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Bilingual Customer Success Manager
1 week ago
London, Greater London, United Kingdom La Fosse Full timeJob Title: Bilingual Customer Success ManagerJob Summary:We are seeking a highly skilled Bilingual Customer Success Manager to join our team at La Fosse. As a key member of our organization, you will play a vital role in ensuring the success of our internal teams through the effective use of our Kitchen Management System (KMS).Key Responsibilities:Planning...
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Bilingual Customer Success Manager
1 week ago
London, Greater London, United Kingdom La Fosse Full timeJob Title: Bilingual Customer Success ManagerJob Summary:We are seeking a highly skilled Bilingual Customer Success Manager to join our team at La Fosse. As a key member of our organization, you will play a vital role in ensuring the success of our internal teams through the effective use of our Kitchen Management System (KMS).Key Responsibilities:Planning...
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Bilingual Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom Sayari Full timeJob SummarySayari is seeking a highly skilled Bilingual Customer Success Manager to join our team. As a key member of our customer success organization, you will play a vital role in ensuring that our clients fully realize a return on their investment in Sayari products.Key ResponsibilitiesDrive Business Growth: Develop and execute strategies to drive...
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Bilingual Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom Sayari Full timeJob SummarySayari is seeking a highly skilled Bilingual Customer Success Manager to join our team. As a key member of our customer success organization, you will play a vital role in ensuring that our clients fully realize a return on their investment in Sayari products.Key ResponsibilitiesDrive Business Growth: Develop and execute strategies to drive...
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Bilingual Customer Success Director
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London, Greater London, United Kingdom GoCardless Full timeAbout the Role:We are seeking a highly skilled and experienced Bilingual Customer Success Manager to join our team at GoCardless. As a key member of our success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account planning and management.Key Responsibilities:Work closely with...
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Bilingual Customer Success Director
2 weeks ago
London, Greater London, United Kingdom GoCardless Full timeAbout the Role:We are seeking a highly skilled and experienced Bilingual Customer Success Manager to join our team at GoCardless. As a key member of our success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account planning and management.Key Responsibilities:Work closely with...
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Bilingual Customer Success Manager
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London, Greater London, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full timeCustomer Success ManagerAt ACCS - ARES Customer Care Solutions GmbH, we're revolutionizing the industry with innovative solutions. Our mission is to empower SaaS companies to manage security compliance, security audits, and enterprise procurement security diligence with ease. We're a growing team based in New York, expanding our presence in the United...
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Bilingual Customer Success Manager
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Bilingual Customer Success Manager
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London, Greater London, United Kingdom ThisThat Full timeKey ResponsibilitiesWe're seeking a highly skilled Bilingual Customer Success Manager to join our team at ThisThat. As a key member of our Client Strategy team, you will be responsible for managing a portfolio of client accounts across EMEA, USA, and APAC.Client Relationship ManagementDevelop and maintain strong relationships with clients to understand their...
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Bilingual Customer Success Manager
3 days ago
London, Greater London, United Kingdom ThisThat Full timeKey ResponsibilitiesWe're seeking a highly skilled Bilingual Customer Success Manager to join our team at ThisThat. As a key member of our Client Strategy team, you will be responsible for managing a portfolio of client accounts across EMEA, USA, and APAC.Client Relationship ManagementDevelop and maintain strong relationships with clients to understand their...
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Bilingual Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom UpSlide Full timeJob SummaryWe are seeking a highly skilled and experienced Bilingual Customer Success Manager to join our team at UpSlide. As a key member of our global success function, you will be responsible for delivering exceptional customer experiences and driving business growth across the UK and EMEA regions.Key ResponsibilitiesClient Management: Develop and...
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Bilingual Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom UpSlide Full timeJob SummaryWe are seeking a highly skilled and experienced Bilingual Customer Success Manager to join our team at UpSlide. As a key member of our global success function, you will be responsible for delivering exceptional customer experiences and driving business growth across the UK and EMEA regions.Key ResponsibilitiesClient Management: Develop and...
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Bilingual Customer Success Manager
1 week ago
London, Greater London, United Kingdom Resolver Inc. Full timeJob DescriptionRole Summary:We are seeking a highly skilled Bilingual Customer Success Manager to join our team at Resolver Inc. As a key member of our customer success team, you will play a critical role in driving business growth and ensuring customer satisfaction.Key Responsibilities:Customer Management: Manage all aspects of assigned customer accounts,...
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Bilingual Customer Success Manager
1 week ago
London, Greater London, United Kingdom Resolver Inc. Full timeJob DescriptionRole Summary:We are seeking a highly skilled Bilingual Customer Success Manager to join our team at Resolver Inc. As a key member of our customer success team, you will play a critical role in driving business growth and ensuring customer satisfaction.Key Responsibilities:Customer Management: Manage all aspects of assigned customer accounts,...
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Bilingual Customer Success Manager
12 hours ago
London, Greater London, United Kingdom Intigriti Full time{"h3">Your MissionAs a Customer Success Manager at Intigriti, you will play a pivotal role in ensuring the success and satisfaction of our customers. Your primary responsibility will be to build and maintain strong relationships with our customers, providing support, training, and guidance to help them achieve their goals and maximize their use of our...
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Bilingual Customer Success Manager
15 hours ago
London, Greater London, United Kingdom Intigriti Full time{"h3">Your MissionAs a Customer Success Manager at Intigriti, you will play a pivotal role in ensuring the success and satisfaction of our customers. Your primary responsibility will be to build and maintain strong relationships with our customers, providing support, training, and guidance to help them achieve their goals and maximize their use of our...
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Bilingual Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom Longtail Full timeAbout LongtailWe are a pioneering company in the airline industry, revolutionizing decision-making with our intelligent, autonomous decision-streaming platform. Our platform enables airlines to offer a wide range of travel products, providing travelers with more options in thousands of routes worldwide.The RoleWe are seeking a highly motivated and proactive...
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Bilingual Customer Success Manager
2 weeks ago
London, Greater London, United Kingdom Longtail Full timeAbout LongtailWe are a pioneering company in the airline industry, revolutionizing decision-making with our intelligent, autonomous decision-streaming platform. Our platform enables airlines to offer a wide range of travel products, providing travelers with more options in thousands of routes worldwide.The PositionWe are seeking a highly motivated and...