Customer Experience and Strategy Lead

Job DescriptionWe are seeking a seasoned Customer Experience Lead to join our Marketing team at Accruent. As a key member of our team, you will play a critical role in developing and implementing marketing strategies that drive customer satisfaction and retention.The ideal candidate will have a minimum of 5 years of experience creating and executing customer...

Job Title: Customer Experience Strategy DirectorAbout the Role:Motorway Online Ltd is seeking a seasoned Customer Experience Strategy Director to develop and execute our customer experience strategy. As a key member of our team, you will work closely with the Head of CRM to deliver exceptional customer experiences across all touchpoints.Key...

Located in London, we are seeking a Customer Success Strategy Lead to drive customer satisfaction, retention, and growth by leading our customer success strategy and team.This role requires a strategic thinker with a proven track record in customer success within the software development and marketing technology sectors.The position is hybrid, requiring you...

About the OpportunitySales Excellence is seeking a Customer Success Strategy Lead to lead the commercial relationship with our customers. The ideal candidate will have a strong background in managed services and project delivery, with a focus on B2B relationships.Key Responsibilities:Develop and execute a customer success strategy to drive growth and...

Lead CRM Initiatives in a Dynamic EnvironmentWe are seeking an experienced CUSTOMER RELATIONSHIP STRATEGY LEAD to join our team at Corecruitment. This senior position requires a strategic thinker who can develop, execute, and optimise CRM strategies to enhance customer engagement, retention, and revenue.About the Role:Develop and lead the CRM strategy to...

Job DescriptionAre you an experienced retail manager looking for a new challenge? Do you have a passion for customer experience and leading high-performing teams? If so, we'd love to hear from you! As a Store Operations Manager at Screwfix Direct Ltd, you'll be responsible for driving sales growth, improving store performance, and inspiring your team to...

Bamboo Crowd combines expert consulting services with cutting-edge research techniques to drive business success. Our team has a deep understanding of customer behavior and preferences, serving various sectors such as FMCG, finance, and media.The salary range for this position is approximately £47,000 to £57,000 per annum.About the Job DescriptionIn this...

**Job Summary**We are seeking a highly motivated Night Team Manager to join our team at Primark Stratford. This is an exciting opportunity to lead a team of Night Retail Assistants and contribute to delivering exceptional customer experiences during night shifts.**Key Accountabilities**Ensure the smooth operation of the store during night shifts.Manage stock...

We're looking for a Lead Customer Experience Manager to join our team at Minories EC3 store. As a Lead Customer Experience Manager, you'll be responsible for driving customer satisfaction, developing your team, and achieving business goals.About the RoleDeveloping and implementing strategies to drive customer satisfaction and loyalty.Coaching and mentoring...

Blue Pelican is a global luxury retail brand seeking a CX Strategy & Innovation Manager to enhance customer journeys and experiences through technology, overhauls, or new propositions.We offer a salary range of £50,000 to £55,000 (experience dependent) for this role based in Central London. The ideal candidate will work on average 2 days a week from our...

We are seeking an experienced Customer Experience Transformation Lead to join our team at DS Smith.About usDS Smith is a leading provider of sustainable fibre-based packaging worldwide, supported by recycling and papermaking operations. We play a central role in the value chain across sectors including e-commerce, fast moving consumer goods and...

We are seeking an experienced Customer Experience Manager Lead to join our growing team at Accurx Limited. This role will focus on ensuring that our customers achieve their goals through effective relationship-building and strategic account management.About the Role:Manage a pipeline of contract renewals and mitigate against potential churn riskDevelop and...

Sainsbury's is seeking a Customer Experience Team Lead to join our Retail team. As a key member of the in-store management team, you will be responsible for leading a medium to large team and driving operational excellence across the store.Key Responsibilities:Lead and manage a team of colleagues to deliver exceptional customer experiencesDevelop and...

Zest Solutions is a forward-thinking company that's looking for an experienced Customer Technical Manager to lead relationships with major retail accounts.About the Role:In this role, you'll have the opportunity to develop and maintain strong relationships with our retail partners, driving customer-facing leadership and technical expertise.You'll work...

We are seeking an experienced Sales and Customer Experience Lead to join our team at Airflow Developments. As a key member of our sales team, you will be responsible for managing and mentoring internal sales and customer service teams to drive sales growth and achieve performance targets.You will also develop and implement sales strategies to drive revenue...

Senior Retail Leadership OpportunityWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's.About the RoleThis is an excellent opportunity for a customer-focused individual to develop their leadership skills and progress in their retail career. As a Customer Experience Manager, you will be responsible for...

We require an experienced Business Development Lead to join our team at Lead Discovery GmbH.About the RolePursue new business opportunities, developing key relationships with clients and partners.Implement strategies to boost business growth, expand our customer base, and enhance revenue streams.Our OfferAn attractive annual salary of £19,000.A...

About the RoleAs a Customer Experience Transformation Lead at Capgemini Invent, you will play a pivotal role in shaping the future of our clients' businesses by leveraging digital customer experience technologies. With a strong background in customer-centric transformation delivery, you will lead multidisciplinary teams to drive innovation and provide...

Customer Experience LeadWe are seeking an experienced Customer Experience Lead to join our team in London. As a key member of our cross-functional team, you will be responsible for developing and delivering exceptional customer experiences across multiple channels.The ideal candidate will have a strong background in Agile/Scrum programme management, with...

Job Description:Sunsail and The Moorings are two iconic brands in the yacht charter industry, offering customers unique holiday experiences on the water. With over 50 years of experience, we have established ourselves as industry leaders.About Us:We are proud to be part of the Travelopia group, a global collection of specialist travel brands. Our mission is...