Customer Experience Lead
3 days ago
Bamboo Crowd combines expert consulting services with cutting-edge research techniques to drive business success. Our team has a deep understanding of customer behavior and preferences, serving various sectors such as FMCG, finance, and media.
The salary range for this position is approximately £47,000 to £57,000 per annum.
About the Job DescriptionIn this role, you will work closely with clients to deliver high-quality research and strategy recommendations. Key tasks include leading project teams, designing and executing qualitative research studies, analyzing results, and presenting findings through engaging workshops.
We encourage candidates who share our passion for customer-centric consulting and are committed to excellence in their field. Our organization values diversity, equity, and inclusion, ensuring all applicants are considered fairly and without bias.
- Excellent leadership and project management skills.
- Ability to craft compelling narratives from research data.
- Knowledge of CX frameworks and best practices.
- Experience facilitating workshops and training sessions.
- Demonstrated commitment to lifelong learning.
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Customer Experience Lead
4 days ago
London, Greater London, United Kingdom Match Digital Full timeCustomer Experience LeadWe are seeking an experienced Customer Experience Lead to join our team in London. As a key member of our cross-functional team, you will be responsible for developing and delivering exceptional customer experiences across multiple channels.The ideal candidate will have a strong background in Agile/Scrum programme management, with...
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Dream Travel Experience Designer
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Customer Experience Lead
4 days ago
London, Greater London, United Kingdom Match Digital Full timeWe're looking for a highly skilled Customer Experience Lead to join our team at Match Digital. As a key member of our organization, you'll play a crucial role in delivering best-in-class customer experiences across all touchpoints.About the Role:This is an exciting opportunity to work with both internal and external stakeholders to review, govern, and...
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Customer Experience Lead
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London, Greater London, United Kingdom Accruent Full timeJob DescriptionWe are seeking a seasoned Customer Experience Lead to join our Marketing team at Accruent. As a key member of our team, you will play a critical role in developing and implementing marketing strategies that drive customer satisfaction and retention.The ideal candidate will have a minimum of 5 years of experience creating and executing customer...
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Customer Experience Lead
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London, Greater London, United Kingdom Wise Full timeAbout the Role:We are seeking a highly skilled Customer Experience Lead to join our team at Wise. As a key member of our Service Experience team, you will play a pivotal role in shaping and enhancing the overall customer experience across all touchpoints.Key Responsibilities:Develop and clearly articulate a Point-of-View for key customer experiences and...
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Customer Experience Lead
2 weeks ago
London, Greater London, United Kingdom Harnham Full timeWe're partnering with a leading travel insurance organisation to drive internal customer experience programs across the wider business. The Customer Experience Lead will have the following responsibilities:Utilise quantitative and qualitative data, and various other data sources to generate strategic insightsReport insights and business recommendations to...
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Customer Experience Lead
4 days ago
London, Greater London, United Kingdom The Estée Lauder Companies Inc. Full timeIf you are an ambitious and high-performing individual looking for a challenging and rewarding career in retail, we want to hear from you! As a Customer Experience Lead with The Estée Lauder Companies Inc., you will have the opportunity to work with a leading prestige beauty brand and develop your skills in a dynamic and fast-paced environment.About the...
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London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeUnlocking Customer Success with ServiceNowKonversational, the leading experts in ServiceNow customer workflows, seeks a seasoned Principal Technical Consultant to spearhead customer success initiatives.As a key member of our team, you will leverage your technical expertise to deliver tailored ServiceNow solutions that drive business outcomes and exceed...
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Customer Experience Lead
1 week ago
London, Greater London, United Kingdom Octavia Full timeDelivering exceptional customer experiences is at the heart of our mission at Octavia.About the RoleWe are seeking an experienced Customer Experience Lead to join our team, working closely with internal and external stakeholders to develop and maintain positive relationships and respond to resident priorities.The ideal candidate will have a proven track...
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Customer Experience Lead
4 weeks ago
London, Greater London, United Kingdom Ohme Full timeWe're accelerating the transition to sustainable transport and energy at Ohme. Our intelligent energy platform connects cars, chargers, people, energy providers, and more, putting the consumer at the heart of our operations.We're scaling up the business, and we're looking for an experienced leader to oversee our UK Customer Care team. As a Customer...
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Customer Experience Lead
4 days ago
London, Greater London, United Kingdom Mixxos Group Full timeJob Title: Digital Customer Engagement SupervisorWe are seeking an experienced team leader with a proven track record in delivering high-quality customer experiences through optimized self-service solutions. Located in Milton Keynes, this 12-month fixed-term contract offers a competitive salary of £36,500.We value innovation and efficiency in our customer...
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Customer Experience Lead
4 days ago
London, Greater London, United Kingdom Mountain Warehouse Ltd Full timeJob ResponsibilitiesWe're looking for a highly motivated and skilled individual to join our team as an Academy Assistant Manager. As part of our retail management team, you'll be responsible for ensuring the smooth operation of our store, managing staff, and driving sales growth. If you have excellent leadership skills and a passion for the outdoors, we...
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Customer Service Resource Coordinator
1 month ago
London, Greater London, United Kingdom Customer Labs Full timeJob DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...
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Customer Experience Lead
3 weeks ago
London, Greater London, United Kingdom G-P Full timeAt G-P, we're looking for a highly skilled Customer Experience Lead to join our team. This is a remote role within the United Kingdom, and we offer a competitive compensation and benefits package. We're committed to making opportunity possible for our employees, and we're excited to find the right person for this role.Key ResponsibilitiesOversee the design...
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Customer Experience Lead
1 week ago
London, Greater London, United Kingdom Oliver Bonas Limited Full timeAbout the RoleWe are seeking a highly motivated and experienced Customer Experience Lead to join our team at Oliver Bonas Limited. As Assistant Store Manager, you will work closely with the Store Manager to enhance sales and motivate the team, inspiring customers and colleagues while maximizing sales.Working PatternThis is a fixed working pattern contract...
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Customer Experience Lead
4 weeks ago
London, Greater London, United Kingdom SQLI Full timeAbout SQLISQLI UK & MESQLI UK & ME is a leading digital commerce and services company that specializes in providing exceptional digital experiences to businesses across the United Kingdom and the Middle East. We are dedicated to helping our clients thrive in the digital age by offering innovative solutions in e-commerce, digital marketing, and technology...
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Customer Experience Team Lead
1 week ago
London, Greater London, United Kingdom Sainsbury's Full timeSenior Retail Leadership OpportunityWe are seeking a highly motivated and experienced Customer Experience Manager to join our team at Sainsbury's.About the RoleThis is an excellent opportunity for a customer-focused individual to develop their leadership skills and progress in their retail career. As a Customer Experience Manager, you will be responsible for...
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Customer Experience Lead
4 weeks ago
London, Greater London, United Kingdom Abbott Full timeJob Title: Senior Customer Experience AdvisorAt Abbott, we're shaping the future of healthcare with innovative technologies like Lingo, a biosensing platform that empowers individuals to make informed decisions about their health and nutrition.As a Senior Customer Experience Advisor, you'll be part of our escalation team, handling complex customer inquiries...
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Department Lead
4 days ago
London, Greater London, United Kingdom H&M Group Full timeThis Department Lead - Customer Experience role at H&M White City requires a candidate who can lead with a vision to secure the best experience for all colleagues and customers. The successful candidate will oversee a department to support Sales and Profit.The job involves evaluating team performance, providing regular feedback, and supporting succession...
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Customer Experience Lead
4 weeks ago
London, Greater London, United Kingdom Abbott Full timeJob Title: Senior Customer Experience AdvisorAbout Lingo:Lingo is a cutting-edge biosensing technology that empowers users to make informed decisions about their health and well-being. By tracking key biomarkers, such as glucose, ketones, and lactate, Lingo provides a window into the body, enabling individuals to take control of their health.The...