Advice Casework Specialist

3 weeks ago


London, Greater London, United Kingdom Solace Women's Aid's Full time

About the Role


We are seeking a highly skilled and compassionate Advice Caseworker to join our team at Solace Women's Aid. In this role, you will work closely with survivors of gender-based violence, providing one-off short-term support and holding a small caseload for longer-term casework.


As a key member of our Advice Team, you will be responsible for working on our advice line, responding to emails and referrals, and collaborating with other services to ensure the service is well-promoted and meets the needs of survivors.


You will also conduct risk and needs assessments, safety planning, and individual support planning, as well as advocating on behalf of survivors with external agencies and providing in-depth casework.


About You


We are looking for an individual with a passion for working with survivors of gender-based violence, who has a thorough understanding of its impact on women and children. You will have experience in organising and prioritising a complex workload, working to tight deadlines, and being self-directed.


You will also possess the skills to identify and assess risk, problem-solve, and communicate clearly, concisely, and diplomatically with a range of people and organisations.


What We Can Offer You



  • Flexible working arrangements
  • Opportunities for learning and development
  • Generous holiday entitlement and employer pension contribution
  • Family-friendly leave and enhanced maternity pay
  • Access to Inclusion Networks and Employee Assistance Programme
  • Employee Benefits Platform offering staff discounts and benefits

How to Apply


Please submit your CV and Supporting Statement through the recruitment portal. When applying, kindly highlight how your values, knowledge, transferable skills, and experience align with the key responsibilities of the role.


Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.



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