Crisis Prevention Specialist

2 days ago


London, Greater London, United Kingdom Citizens Advice Hammersmith and Fulham Full time

Role Overview:

Citizens Advice Hammersmith & Fulham is seeking a highly skilled Specialist Adviser to join their team. As a key member of the Crisis Prevention team, you will provide in-depth and complex welfare and housing advice to vulnerable clients with multiple issues.

Key Responsibilities:

  • Deliver high-quality advice in an independent setting, with the full support of the Citizens Advice Hammersmith & Fulham team.
  • Develop strong relationships with partners who work with marginalised groups, such as those suffering from homelessness, addiction, and poor mental health.
  • Collaborate with the Crisis Prevention Adviser to ensure seamless referrals and effective casework.

Requirements:

  • Confidence in giving high-quality advice in a fast-paced environment.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.


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