Customer Service Quality Assurance Assistant
6 days ago
We are seeking a highly skilled Quality Assurance Assistant to join our team at Future Publishing. As a Quality Assurance Assistant, you will play a crucial role in ensuring a top-tier and consistent service is provided to our customers while delivering QA objectives for the customer service and operations department.
Key Responsibilities- Support the Quality Assurance Manager in the delivery of business-critical objectives as part of a supportive and dynamic team.
- Conduct clear, fair, and accurate reviews before submitting accurate and concise records.
- Ensure a satisfactory and consistent service is provided to business partners and customers through quality monitoring work against company processes and procedures.
- Work with the operations team to understand their needs and lead positive change across the business.
- Positively influence internal and external stakeholders to deliver world-class service to customers.
- Improve the customer journey through customer feedback.
- Experience working within a quality assurance role or similar experience gained through work experience.
- Ability to train team members and lead positive change.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Opportunities to learn and develop through professional qualifications, exposure to business projects, and informal training sessions.
- A dynamic and supportive team environment.
- A competitive salary and benefits package.
- The opportunity to work with a leading media company and contribute to the success of our business.
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Quality Assurance Specialist
7 days ago
Cardiff, Cardiff, United Kingdom Future Publishing Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Assistant to join our team at Future Publishing. As a Quality Assurance Assistant, you will play a crucial role in ensuring a top-tier and consistent service is provided to our customers while delivering QA objectives for the customer service and operations department.Key ResponsibilitiesSupport...
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Quality Assurance Specialist
6 days ago
Cardiff, Cardiff, United Kingdom Future Publishing Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Assistant to join our team at Future Publishing. As a Quality Assurance Assistant, you will play a crucial role in ensuring a top-tier and consistent service is provided to our customers while delivering QA objectives for the customer service and operations department.Key ResponsibilitiesSupport...
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Customer Service Quality Assurance Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Future Publishing Full timeRole Overview...Are you skilled in Quality Assurance and thrive in collaborative environments? At Future Publishing, we are seeking an individual with a solid background in Quality Assurance to contribute to our operations.As a Quality Assurance Specialist within our magazine subscriptions division, your primary responsibility will be to guarantee...
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Quality Assurance Customer Service Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Future Publishing Full timeRole Overview...Are you equipped with a background in Quality Assurance and possess strong collaborative skills? At Future Publishing, we are seeking an individual with relevant experience in Quality Assurance to become a vital part of our organization.As a Quality Assurance Associate within our magazine subscriptions division, your primary responsibility...
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Cardiff, Cardiff, United Kingdom Future Publishing Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Assistant to join our team at Future Publishing. As a Quality Assurance Assistant, you will play a crucial role in ensuring a top-tier and consistent service is provided to our customers while delivering QA objectives for the customer service and operations department.Key ResponsibilitiesSupport...
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Cardiff, Cardiff, United Kingdom Future Publishing Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Assistant to join our team at Future Publishing. As a Quality Assurance Assistant, you will play a crucial role in ensuring a top-tier and consistent service is provided to our customers while delivering QA objectives for the customer service and operations department.Key ResponsibilitiesSupport...
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Quality Assurance Specialist
2 days ago
Cardiff, Cardiff, United Kingdom Future Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Assistant to join our team at Future. As a Quality Assurance Assistant, you will play a critical role in ensuring the quality of our services and products.Key ResponsibilitiesCollaborate with the Quality Assurance Manager to develop and implement quality assurance processes and...
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Quality Assurance Specialist
2 days ago
Cardiff, Cardiff, United Kingdom Future Full timeAbout the RoleWe are seeking a highly skilled Quality Assurance Assistant to join our team at Future. As a Quality Assurance Assistant, you will play a critical role in ensuring the quality of our services and products.Key ResponsibilitiesCollaborate with the Quality Assurance Manager to develop and implement quality assurance processes and...
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Quality Assurance Officer
4 weeks ago
Cardiff, Cardiff, United Kingdom Independent Office for Police Conduct Full timePosition Overview: Join the Quality and Service Improvement team at the Independent Office for Police Conduct (IOPC), where we are dedicated to enhancing the quality and value of our services. Role Responsibilities: The Quality and Service Improvement team collaborates with various departments to establish standards, ensure compliance, and foster...
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Quality Assurance Support Specialist
4 weeks ago
Cardiff, Cardiff, United Kingdom Future Publishing Full timeRole Overview...Are you experienced in Quality Assurance and possess strong collaborative skills? At Future Publishing, we are seeking a dedicated individual with a background in Quality Assurance to contribute to our team.As a Quality Assurance Support Specialist within our magazine subscriptions division, your primary responsibility will be to ensure that...
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Quality Assurance Specialist
2 days ago
Cardiff, Cardiff, United Kingdom Science Solutions Recruitment Ltd Full timeJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Science Solutions Recruitment Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our products and services.Key Responsibilities:Quality Management: Develop and implement quality management systems to...
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Quality Assurance Specialist
7 days ago
Cardiff, Cardiff, United Kingdom Science Solutions Recruitment Ltd Full timeJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Science Solutions Recruitment Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our products and services.Key Responsibilities:Quality Management: Develop and implement quality management systems to...
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Quality Assurance Specialist
2 days ago
Cardiff, Cardiff, United Kingdom Science Solutions Recruitment Ltd Full timeJob Summary: We are seeking a highly skilled Quality Assurance Specialist to join our team at Science Solutions Recruitment Ltd. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and compliance of our products and services.Key Responsibilities:Quality Management: Develop and implement quality management systems to...
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Junior Quality Assurance Engineer
4 weeks ago
Cardiff, Cardiff, United Kingdom Platform Resourcing Full timePlatform Resourcing is collaborating with a prominent manufacturing organization seeking to enhance their workforce by recruiting a Quality Assurance Engineer.The ideal candidate will play a pivotal role within the Quality Assurance team, ensuring that all produced items adhere to stringent quality standards in accordance with client expectations.Quality...
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Claims Quality Assurance Officer
2 weeks ago
Cardiff, Cardiff, United Kingdom Capilaux Aero Full timeJob Description**About the Role**We are seeking a highly skilled Claims Quality Assurance Officer to join our team at Capilaux Aero. As a key member of our quality assurance team, you will play a critical role in ensuring the highest standards of quality and customer satisfaction.Key ResponsibilitiesCustomer Liaison: Develop and maintain strong relationships...
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Deputy Quality Assurance Manager
2 days ago
Cardiff, Cardiff, United Kingdom Morgan Sindall Infrastructure Full timeAbout the RoleMorgan Sindall Infrastructure is seeking a highly skilled and experienced Deputy Quality Assurance Manager to join our team. As a key member of our quality assurance team, you will play a critical role in ensuring the delivery of high-quality projects and services to our clients.Key ResponsibilitiesQuality Assurance and Control: Provide...
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Deputy Quality Assurance Manager
2 days ago
Cardiff, Cardiff, United Kingdom Morgan Sindall Infrastructure Full timeAbout the RoleMorgan Sindall Infrastructure is seeking a highly skilled and experienced Deputy Quality Assurance Manager to join our team. As a key member of our quality assurance team, you will play a critical role in ensuring the delivery of high-quality projects and services to our clients.Key ResponsibilitiesQuality Assurance and Control: Provide...
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Junior Quality Assurance Engineer
4 weeks ago
Cardiff, Cardiff, United Kingdom Hunter Selection Full time £34,000Position Overview Salary: £34,000 per annum + benefits including pension and share scheme. Pension Scheme: 9% company pension (5% employer contribution + 4% employee contribution) Holidays: Up to 27 days annual leave plus bank holidays Additional Benefits: Sick pay scheme, life insurance, Employee Assistance Programme, and complimentary on-site...
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Quality Assurance Engineer
2 months ago
Cardiff, Cardiff, United Kingdom Line Up Aviation Full timeOn behalf of our client, we are seeking to recruit a Quality Assurance Engineer on a 12-month contract. You will be monitoring and supporting the contracted Part 145 maintenance organisation, embodying the modification and supporting Part M oversight where required. Role: Quality Assurance Engineer (Aircraft Production) Pay: Competitive Location: Birmingham...
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Lead Quality Assurance Technician
4 weeks ago
Cardiff, Cardiff, United Kingdom Resourcing Group Full timeExciting Career Opportunity:Join a prominent manufacturing organization as a Lead Quality Assurance Technician.We are in search of a proactive professional dedicated to upholding the highest quality benchmarks in accordance with client requirements.Shift Patterns: 6am - 2pm, 2pm - 10pm, 10pm - 6amUpcoming Shift Structure: A new shift arrangement will be...