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Global Travel Manager

1 month ago

Edinburgh, Edinburgh, United Kingdom abrdn Full time

About the Role

The Global Travel Manager will be responsible for the successful delivery of travel across all our business areas, working closely with the TMC. This includes managing the regional relationship with the third party travel management company, monitoring service levels, and escalating issues to resolution.

Key Responsibilities

  • Coordinate with regional Travel Manager to deliver training to EA/PAs, Business Managers, and wider business to enable staff to self-service travel bookings and reporting tools.
  • Act as an approver for travel bookings raised by the system and monitor passive notifications, liaising with bookers, travellers, and approvers where bookings fall outside expected norms.
  • Work with Travel Manager in other regions to provide effective out-of-hours cover for travellers across time zones.
  • Manage the regional hotel program and support abrdn's procurement's effective negotiation and management of airline and other travel programs.
  • Develop and provide regular and ad-hoc MI reports and dashboards to enable management to drive compliance with policy, manage travel costs, and implement category purchasing programs.
  • Provide expert narrative to support management in the interpretation of regular and ad-hoc MI, bringing industry insight and commercial awareness.
  • Support the annual review of the travel policy by the CFO, bringing insight of emerging market trends, potential risks, and opportunities.
  • Continuously drive sustainability and ensure travel industry changes (NDC fares/new technology) are understood and where necessary, changes to policy/practices are implemented.

About the Department

The Finance function is led by the Chief Financial Officer and comprises four specialist, centralized teams, and three vector-focused commercial teams, supported by a small CFO Office to run the function.

The Global Travel Manager sits within the CFO Office and plays a pivotal global role, responsible for the successful delivery of travel across all our business areas, working closely with the TMC.

About the Candidate Requirements

  • Experience in booking and managing domestic and international travel services.
  • Track record of managing travel services and their provision through a TMC.
  • Detailed understanding of travel booking, ticketing, and visa expense processes, including reporting, duty of care, and regulatory requirements.
  • Experience in managing a regional travel program and working collaboratively in support of procurement activity.
  • Understanding of risk and control in the context of travel management and financial transaction processing.
  • Experience of delivery to international business divisions.
  • Experience of delivering within a support service culture.
  • High levels of personal accountability and flexibility to prioritize and meet deadlines.
  • Good interpersonal skills and a great teammate who can work collaboratively to deliver common objectives.
  • Confidentiality and probity.

Our Benefits

We offer a range of benefits, including 40 days annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare, and a range of flexible benefits, including gym discounts, season ticket loans, and access to an employee discount site.