Travel Solutions Expert

1 month ago


Edinburgh, Edinburgh, United Kingdom Gray Dawes Travel Full time
Role Overview

We are seeking a skilled Business Travel Consultant to join our dynamic team at Gray Dawes Travel.

About the Role

The ideal candidate will possess strong communication skills, attention to detail, and experience in business travel management.

Responsibilities include providing exceptional customer service, conducting research to find the best deals for clients, processing travel documents and E-tickets, offering expert advice on travel options and requirements, handling refunds and cancellations, and supporting new team members.

This is an exciting opportunity to be part of a rapidly expanding team and contribute to the company's growth.

Requirements
  • Previous experience in business travel
  • Proficiency in using Travelport (ideally)
  • Excellent telephone manner, verbal reasoning skills, and attention to detail
  • Availability to work between 8am and 6pm on a rota basis, with flexibility for out-of-hours training
  • BA1 or equivalent qualification
What We Offer
  • Competitive annual leave and bank holidays
  • Hybrid working
  • Competitive bonus scheme
  • Private healthcare (currently under review)
  • Group life cover
  • EAP scheme
  • Pension scheme
  • Volunteering days with our charity
  • Travel discounts
  • Shopping discounts
  • Christmas savings scheme
  • Season ticket loans

In terms of salary, we offer a competitive package of £40,000 - £60,000 per annum, depending on experience. This reflects the importance of this role within our organization and the value we place on attracting and retaining top talent.


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