Database Administrator
3 weeks ago
We are seeking a detail-oriented Systems Support Officer to join our team at We Manage Jobs (WMJobs).
Key Responsibilities:
- Provide responsive and reliable assistance through a helpdesk service, addressing issues and troubleshooting system problems.
- Run audits to ensure high data quality and collaborate with colleagues to resolve data inaccuracies.
- Lead the testing process for new systems and upgrades, including documenting and managing core application functionality.
- Deliver formal training and provide on-site support to ensure effective system use.
- Collaborate with software suppliers and internal teams to enhance systems and resolve technical issues.
Requirements:
- GCSE English Grade C or equivalent.
- At least 2 years of experience in systems support and configuration, with demonstrated proficiency in managing helpdesk services and collaborating with external vendors.
Estimated Salary: £25,000 - £35,000 per annum.
The successful candidate will be responsible for providing excellent customer support and ensuring the smooth operation of our systems. The ideal candidate will have a strong understanding of IT systems and a passion for delivering exceptional service.
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