Database Coordinator

7 months ago

Oldbury, United Kingdom Crowe UK Full time

**About Crowe**

Crowe is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in 150 countries and across 798 offices globally.

We pride ourselves on looking after our people, whether you’re working in corporate tax, statutory audit or you’re a marketing or HR specialist - at Crowe we invest in our people to help them be the best they can be.

We understand that it is often the culture and values of a firm that are most important when looking for a new workplace, that’s why at Crowe our people-focused culture means we value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

Purpose of the role:
This role is part of the National HR team and will provide support nationally to the firm therefore the role and client base is varied and fast paced. This role requires someone who is able to work to multiple deadlines, manage their workload efficiently and to be solution focused. The role reports into the Head of HRIS and its purpose is to support them and the National HR team in the maintenance and development of the firm’s HRIS software HoRizon. The role will be demanding and requires outstanding attention to detail, accuracy and excellent client service including professional communication, both orally and written. This role requires someone to work with their own initiative whilst possessing a collaborative approach with the National People Team as well as other support functions and systems such as National Finance and National Technology.

**Responsibilities**:
Key responsibilities include, but are not limited to;
- To support the Head of HRIS in various key HR system and data processes/projects throughout the year
- To maintain the HRIS software and its data
- To troubleshoot HRIS software queries from clients
- To data cleanse as and when required
- To provide MI reports on a scheduled and an ad hoc basis
- To assist in the firm’s annual salary review and bonus processes
- To support HRIS in the delivery of the firm’s annual gender pay gap report and other diversity
- related data or report requirements
- To review or assist in the generation of payroll reports for the monthly pay run
- To manage or assist in the improvement of HR processes within the HRIS software including development of new workflows and forms and updates to existing workflows and forms
- To act as a support to National HR team on an ad hoc basis for data/reporting/documentation needs (e.g: ad hoc reports, documents uploads)
- To carry out ad hoc training as and when required on HRIS processes to National People team and clients
- To provide cover for Head of HRIS when they are absent
- Travel to the different regional offices as required

**Technical skills, experience & knowledge**:

- Excellent administrative skills and experience
- Demonstrable customer service skills
- Able to analyse information quickly and respond as necessary
- Professional and personally credible
- Collaborative - able to work well with a range of people
- Driven and focused approach on delivering the best possible results showing determination and resourcefulness with a sense of purpose
- An inquisitive, open-minded approach to seek out new ways to support the development and efficiency of the HR function
- Ethical approach to managing Understanding that you will be handling sensitive information about the company and its partners and employees, therefore exercising discretion and confidentiality at all times

**Required Skills & Qualifications**:

- Strong analytical and problem-solving
- Exceptional organisation and time management
- Excellent attention to detail
- A comprehensive understanding of HR procedures
- Excellent interpersonal, oral and written communication skills
- Fully IT literate with a good working knowledge of Microsoft Office packages including Excel, Word and PowerPoint
- Confident in handling and manipulating numerical data and calculations

**Ideal requirements**:

- Understanding/working knowledge of Access or other HR database system/s
- Advanced Excel skills such as VLOOKUP's, IF functions, pivot tables and creation of charts to support analysis
- Knowledge of SQL programming languages
- Experience of working within professional services advantageous

**Why choose Crowe?**

Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow’s questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.

We offer you an opportunity to continue your career

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