Despatch Administrator

5 months ago

Oldbury, United Kingdom Ramfoam Full time

As a Despatch Administrator you will be an integral part of our logistics department, responsible for overseeing the timely and accurate dispatch of products to our customers. Your meticulous attention to detail and strong organizational skills will contribute to the smooth functioning of our despatch operations.

Key responsibilities:

- Liase with external carriers to schedule deliveries and track shipments to their destinations.
- Handle any despatch related issues or discrepancies and communicate effectively with relevant stakeholders
- Coordinate and monitor the entire despatch process, ensuring the timely processing of orders and shipments.
- Collaborate with warehouse staff to ensure the accurate picking, packing, and loading of products for delivery
- Maintain records of despatch activities, updating the database with shipment details, tracking numbers, and delivery status.
- Maintain practices in despatch procedures to improve overall efficiency
- Work closely with the sales and customer service team to ensure customer expectations are met.

**Requirements**:

- Strong organizational skills with the ability to multitask.
- Previous experience in a despatch, logistics or warehouse administrator
- Proficiency in using computer software.
- Effective communication skills, both written and verbal

**Benefits**:

- Casual dress
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Holidays
- No weekends

Ability to commute/relocate:

- Oldbury, West Midlands: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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