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Administrative Coordinator

2 months ago

Birmingham, Birmingham, United Kingdom University Hospitals Birmingham NHS Foundation Trust Full time
Job Summary

The post-holder will provide a comprehensive administrative service for the Complex Discharge Team based within our Complex Discharge Hubs. This role will underpin the safe and timely discharge of patients, while also working to reduce patient length of stay.

Main Responsibilities
  • Deal with complex information and ensure team members are aware of any issues.
  • Knowledge and use of various Microsoft Office software programmes, including Outlook, Word, PowerPoint, Excel, and the Discharge Hub Management System (DHMS).
  • Prioritise the demands of the team, managing frequent disruptions and conflicting priorities.
  • Receive and process all referrals triggered by ward staff, uploading referrals to Eclipse (Birmingham Council System) as directed by managers.
  • Record and monitor information on the Discharge Hub Management System (DHMS) and other appropriate systems/excel sheets, ensuring the referral trail is auditable.
  • Provide intelligence on Complex Discharge Hub performance, interrogating, collecting/inputting and maintaining various databases to produce spreadsheet reports.
About Us

We are a leading NHS Foundation Trust, recognised for our commitment to creating a kind and inclusive environment. Our vision is to Build Healthier Lives, and we are dedicated to investing in the health and wellbeing of our staff, offering flexible working and a wide variety of training and development opportunities.

Person Specification
  • NVQ Level 3 in Business Administration or equivalent qualification and/or experience in an administrative environment.
  • Experience of working in an administrative environment, ideally in a Healthcare setting.
  • Experience of working with the public/customer service.
  • Experience of Microsoft packages, including Word, Excel, Outlook.