Strategic People Operations Professional

4 weeks ago


London, Greater London, United Kingdom Hearst Communications, Inc. Full time

About Hearst UK

Hearst UK is a leading premium publisher with iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar and Country Living. We foster a collaborative working environment where everyone can thrive.

Salary Estimate: £45,000 - £55,000 per annum

About the Role

  • Support Service
    • We are seeking a highly organised and efficient candidate to respond to queries from our people and people managers in a timely and professional manner, shifting to more self-service.
    • The ideal candidate will be confident and knowledgeable about our processes and policies, suggesting improvements as they go.
  • People Data and Systems
    • The successful candidate will be responsible for ensuring accuracy of People Data across all applications in Oracle, driving engagement and adaptation.
    • They will also be responsible for correct security access, as well as application of appropriate invoice sign off levels.
    • This role involves ensuring accuracy of People Data in our Engagement platform Peakon, Benefits systems (HAPI and Spring Health) and absence systems.
    • The candidate will support with regular and ad hoc reporting requests, like quarterly dashboards and monthly Census reports, ensuring GDPR regulations are adhered to.
    • Maintaining our departmental organisation charts on a monthly basis ahead of publishing on the Intranet is also a key responsibility.
    • The successful candidate will manage and update relevant sections on our intranet (Policy centre, Pay and Benefits related information).
  • Pay and Benefits Administration
    • Preparing monthly payroll back up for Payroll & Benefits Manager is an essential part of this role.
    • Assisting with timesheets administration and supporting timely submission as well as supporting queries from freelancers and Line managers ensuring correct approval workflows are set up in HCM is also required.
    • The candidate will ensure Benefits portals are updated with people data changes.
    • Leading on Benefits communication and driving engagement is a key aspect of this role.
    • Assisting with quarterly Pension and Financial education sessions is also required.
  • On-boarding and Offboarding
    • Owning the onboarding process, liaising effectively with the Talent team, IS and our Hiring Managers to make sure our new starters have everything they need to start their working life with Hearst is crucial.
    • Coordinating induction set up and invitations, ensuring that we receive all the necessary data and documentation from our new starters, track attendance and collect feedback is also a key responsibility.
    • Managing the freelance and contingent worker onboarding process is required.
    • Responsible for all Right to work and reference checks is an essential part of this role.
    • Ensure timely and correct offboarding processes to minimise risk to the business.
  • People Administration
    • Manages all people-related admin and workflows (from starters to leavers and everything in between e.g. parental leave and flexible working administration, contract extensions) is a key responsibility.
    • Setting up and maintaining our people records ensuring all the required information is available for both payroll processing and our generalist teams, ensuring all necessary approvals are recorded for SOX audits is required.
    • Tracking probation dates and notifying the appropriate line managers in advance of the end of probation, producing confirmation letters accordingly and flagging to the Generalist Team if any concerns are raised is also a key task.
    • Manage acting up and secondments is required.
    • Manage monthly FTC renewals is also a key responsibility.
    • Manage the New Parent Programme is required.
    • Generating bulk letters in DocuSign when required e.g. annual pay review.
  • Learning & Development
    • Supporting the Talent and Development Partner with all administration and management of L&D programmes is a key responsibility.
  • Performance Tool
    • Responsible for effective Performance review administration of the Oracle application, logging any concerns with the team and system administrators is a key task.
  • Other
    • Ad hoc support for rest of team on projects, events, and people initiatives is required.
    • Exit interview scheduling, tracking, and reporting is a key responsibility.
    • Assist with preparing communication for events is also required.
    • To be an ambassador of Hearst UK and its values is a key aspect of this role.
    • You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time.

About You

  • Candidate must be customer service focused and highly communicative.
  • Highly organised and efficient individual with excellent team working skills.
  • Able to work to tight deadlines and willing to juggle a large workload to meet conflicting priorities.
  • Positive with a 'can-do' attitude and able to handle sensitive and confidential information.
  • Excellent skills in Microsoft Office applications especially Word and Excel.

What We Offer

  • 25 days' holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees.
  • Hybrid working.
  • Discounted gym membership.
  • Healthcare cash plan.
  • Spend a charity day with your favourite good cause.
  • Life assurance and pension scheme.
  • Regular socials and more.


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