Customer Service Administrator

7 days ago


Croydon, Greater London, United Kingdom Next Full time

About Next:

We're a dynamic company dedicated to providing excellent customer service and creating a positive shopping experience. Our team members are the backbone of our business, and we're looking for individuals who share our passion for delivering exceptional service.

Job Summary:

We're seeking a skilled Customer Service Administrator to join our team. As a key member of our store administration team, you'll be responsible for ensuring the smooth running of our admin processes, maintaining accurate records, and providing fast and friendly service to our customers.

About You:

To succeed in this role, you'll need to be highly organized, have excellent attention to detail, and be able to work efficiently under pressure. You'll also need to be comfortable using a PC and have strong communication skills. As a team player, you'll be happy to work collaboratively with others and contribute to achieving our goals.

Key Responsibilities:

  • Perform daily store administration tasks, including stock and cash handling
  • Maintain accurate records and reports
  • Provide fast and friendly service to our customers from back or front of house
  • Confidently share any administration issues or discrepancies with the Store Team
  • Take control of your own development

Benefits:

We offer a competitive salary of £25,000 per annum, flexible working options, and opportunities for career growth and development. If you're a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we'd love to hear from you



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