Customer Service Assistant

2 weeks ago

Croydon, Greater London, United Kingdom Tesco Full time
About the Role

We are seeking a dedicated and passionate individual to join our team as a Customer Service Assistant at Tesco. As a Customer Service Assistant, you will play a vital role in delivering an exceptional shopping experience for our customers.



Key Responsibilities:

As a Customer Service Assistant, your key responsibilities will include:



  • Providing exceptional customer service and ensuring that customers have a positive shopping experience.
  • Greeting customers with a smile and being a brand ambassador for Tesco.
  • Working effectively as part of a team to achieve sales targets and drive store performance.
  • Maintaining a safe and secure working environment, adhering to health and safety procedures and guidelines.
  • Handling customer complaints and resolving issues in a professional and courteous manner.


What We Offer:

As a Customer Service Assistant at Tesco, you will have the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. You will be part of a supportive and inclusive team, working together to deliver excellent customer service and drive business results.



  • A competitive hourly rate, with opportunities for progression and career development.
  • A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in your role.
  • A supportive and inclusive work environment, with opportunities to build relationships with colleagues and managers.
  • A range of benefits, including discounts on Tesco products, free wellbeing services, and access to our colleague networks.


Requirements:

To be successful as a Customer Service Assistant at Tesco, you will need to possess the following skills and qualities:



  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • A positive and proactive attitude, with a strong commitment to customer service and store performance.
  • The ability to work effectively as part of a team, with a strong focus on collaboration and communication.
  • A willingness to learn and develop your skills and knowledge, with a strong commitment to personal and professional growth.


Please note that you must be over 18 to apply for this role.



If you are a motivated and enthusiastic individual who is passionate about delivering excellent customer service, we would love to hear from you.

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