Customer Experience Specialist
4 weeks ago
We are seeking a Customer Experience Specialist to provide excellent service and resolve queries in a timely manner for beBee Professionals in the United Kingdom.
Key Responsibilities:
- Handle customer inquiries and resolve issues efficiently.
- Provide accurate information regarding products and services.
- Process customer orders and manage account information.
- Keep records of customer interactions and follow-up tasks.
- Work closely with other departments to ensure customer satisfaction.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work both independently and as part of a team.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
Key Skills:
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries.
- Proficiency in Microsoft Office and CRM systems.
Additional Information:
beBee Professionals is a dynamic company that values customer satisfaction and employee development.
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