Customer Experience Advisor
2 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Burnley, United Kingdom.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about our products and services.
- Work closely with other departments to ensure customer satisfaction and resolve complex issues.
- Process customer orders and manage account information.
- Keep records of customer interactions and follow-up tasks.
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
- Ability to work both independently and as part of a team.
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
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Head of Customer Experience
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Burnley, Lancashire, United Kingdom Panaz Ltd Full timeAbout UsAt Panaz Ltd, we strive to deliver exceptional customer experiences and premium textiles in the hospitality, healthcare, and workspace sectors.Role OverviewWe seek a strategic and people-focused leader to head our dynamic customer support team. This pivotal role requires a forward-thinking individual passionate about enhancing customer experience and...
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Head of Customer Experience
4 weeks ago
Burnley, Lancashire, United Kingdom Panaz Ltd Full timeAbout UsPanaz Ltd is a leading provider of premium textiles and exceptional customer experiences in the hospitality, healthcare, and workspace sectors. We are committed to quality, innovation, and excellence in everything we do.Role OverviewWe are seeking an experienced, strategic, and people-focused leader to head our dynamic customer support team. This...
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Burnley, Lancashire, United Kingdom Panaz Ltd Full timeAbout UsPanaz Ltd is a leading provider of premium textiles and exceptional customer experiences in the hospitality, healthcare, and workspace sectors.Role OverviewWe are seeking an experienced strategic and people-focused leader to head our dynamic customer support team. This pivotal role requires a forward-thinking individual passionate about enhancing...
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Customer Service Director
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