Customer Service Representative
3 weeks ago
Customer Service Advisor Role
We are seeking a skilled Customer Service Advisor to join our team at Liberata. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.
Key Responsibilities:
- Provide high-quality customer service to clients via phone, email, and other communication channels.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work collaboratively with internal teams to ensure seamless customer service delivery.
- Meet or exceed customer satisfaction targets and quality standards.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
- Knowledge of customer service principles and practices.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Security Clearance:
This role requires security clearance, and you will be required to undergo a Disclosure Scotland check.
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