Customer Service Representative

4 weeks ago


Burnley, Lancashire, United Kingdom Liberata Full time

Customer Service Advisor Role

We are seeking a skilled Customer Service Advisor to join our team at Liberata. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:

  • Provide high-quality customer service to clients via phone, email, and other communication channels.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Work collaboratively with internal teams to ensure seamless customer service delivery.
  • Meet or exceed customer satisfaction targets and quality standards.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Knowledge of customer service principles and practices.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Security Clearance:

This role requires security clearance, and you will be required to undergo a Disclosure Scotland check.



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