Guest Experience Specialist

1 month ago


Burnley, Lancashire, United Kingdom WGC Ltd. Full time

At WGC Ltd., we are passionate about delivering exceptional guest experiences and providing our team members with the support and resources they need to succeed. As a Guest Experience Specialist, you will play a vital role in ensuring our guests have a memorable and enjoyable stay.

Job Requirements
  • Clean and maintain guest rooms to the highest standards, adhering to health and safety protocols and regulatory requirements.
  • Manage inventory levels, replenishing linen and supplies as needed to ensure optimal resource allocation.
  • Provide exceptional customer service, responding promptly to guest requests and resolving any issues efficiently.
  • Identify and report maintenance faults and lost property, maintaining transparency and accountability.
  • Conduct regular checks to ensure all appliances, fixtures, and fittings are safe and compliant with regulations.

We estimate that the annual salary for this position is approximately £22,000 - £24,000, depending on experience and qualifications.

About the Company

WGC Ltd. is a UK-based company specializing in outsourced hotel services. We serve a diverse range of clients and their guests, offering a comprehensive range of solutions to meet their needs.


  • Room Attendant

    1 week ago


    Burnley, Lancashire, United Kingdom WGC Ltd. Full time

    About the RoleWe are seeking an experienced and enthusiastic individual to join our housekeeping team as a Room Attendant. In this role, you will play a vital part in ensuring our guests have a memorable and enjoyable stay with us.You will work closely with the head housekeeper and other members of the housekeeping team to maintain the highest standards of...

  • Guest Service Expert

    2 weeks ago


    Burnley, Lancashire, United Kingdom Ginger Recruitment Services Limited Full time

    If you are passionate about delivering exceptional guest service and have a strong desire to work in a dynamic and fast-paced environment, we would love to hear from you!About the RoleWe are seeking a dedicated Front of House Team Member to join our team at Ginger Recruitment Services Limited, an established inn located in Lancashire. As a member of our...


  • Burnley, Lancashire, United Kingdom NEXT Full time

    Job DescriptionAs a Customer Experience Specialist, you will play a crucial role in delivering exceptional customer experiences across all aspects of our business. You will work closely with customers, colleagues, and management to ensure that every interaction is positive, engaging, and meets our high standards.About the JobYou will be responsible for...


  • Burnley, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Experience Specialist to provide excellent service and resolve queries in a timely manner for beBee Professionals in the United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Keep...


  • Burnley, Lancashire, United Kingdom Pendle Inn Full time

    Pendle Inn is a busy restaurant located in a prime location, serving delicious food to our guests every day. We are currently seeking a Food Preparation Specialist to join our skilled kitchen team.As a Food Preparation Specialist, you will be responsible for controlling the order and storage of food supplies, preparing and presenting food for service, and...


  • Burnley, Lancashire, United Kingdom nando's Full time

    Our Restaurant TeamWe're on the search for exceptional individuals to join our dynamic team as Back of House Nandocas.About the RoleThe role of a Back of House Nandoca is multifaceted, involving the preparation and cooking of high-quality meals to meet the expectations of our valued guests. This position requires attention to detail, a passion for delivering...


  • Burnley, Lancashire, United Kingdom Ginger Recruitment Services Limited Full time

    Company OverviewGinger Recruitment Services Limited is a well-established inn located in Lancashire, offering a supportive and engaging environment for its guests.Salary: £11.44 per hour, plus benefits.Job DescriptionWe are seeking a dedicated Front of House Team Member to provide outstanding guest service in a bustling and friendly environment.The ideal...


  • Burnley, Lancashire, United Kingdom WGC Ltd. Full time

    Job DescriptionIn the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department. You will work closely with the team to ensure the highest standards of cleanliness and guest satisfaction are met.This is a fantastic opportunity to join WGC Ltd., a leading...


  • Burnley, Lancashire, United Kingdom Exertis Full time

    Exertis: A Company Overview">At Exertis, we pride ourselves on being a leader in the technology industry. Our team is comprised of experienced professionals who are dedicated to delivering exceptional service to our customers and vendors.">About the Role:">The Account Manager position at Exertis involves developing customer relationships, reactivating lapsed...


  • Burnley, Lancashire, United Kingdom WGC Ltd. Full time

    We are seeking an experienced Room Attendant Coordinator to join our dynamic team at WGC Ltd. As a key member of our housekeeping department, you will play a crucial role in delivering exceptional guest experiences and maintaining the highest standards of cleanliness and maintenance.Key ResponsibilitiesClean and maintain guest rooms to the highest standards,...

  • Care Specialist

    3 weeks ago


    Burnley, Lancashire, United Kingdom Lifeway's Group Full time

    We are seeking a dedicated Care Specialist to join our team at Lifeways Group in East Lancashire.This role offers the opportunity to gain funded health and social care qualifications, free DBS check, and discounts at high street shops via Lifeways Rewards.The ideal candidate will have previous experience in Care / Support Work or be willing to undergo...

  • Transaction Specialist

    14 hours ago


    Burnley, Lancashire, United Kingdom Kenton Black Limited Full time

    Transaction Specialist RoleWe are seeking a highly skilled Transaction Specialist to join our team. The ideal candidate will be residing in the UK currently and have UK-based experience. If you are not eligible to work in the UK, we cannot process your application.Key responsibilities include managing financial transactions from start to finish. This...

  • Tooling Specialist

    7 days ago


    Burnley, Lancashire, United Kingdom THE RECRUITMENT FIX LIMITED Full time

    Job Opportunity: Tooling SpecialistWe are seeking a skilled Tooling Specialist to join our team at THE RECRUITMENT FIX LIMITED in Burnley.About the Role:You will be responsible for producing bespoke tooling for a range of customers from design to completion. This will involve manufacturing, modifying, repairing, and maintaining extrusion tooling and...


  • Burnley, Lancashire, United Kingdom Change Grow Live Full time

    Change Grow Live seeks a dedicated Recovery Support Specialist to support individuals in their journey towards sustainable employment.The ideal candidate will be available for regular supervision and on-site guidance. In return, they will receive valuable training and gain experience and skills.A significant aspect of this role is providing support to...


  • Burnley, Lancashire, United Kingdom Austin Fraser Full time

    Job OverviewAustin Fraser is seeking a highly skilled IT Infrastructure Specialist to join our team. As an IT Infrastructure Specialist, you will be responsible for providing technical support across our user base, building and deploying user workstations, and investigating and resolving issues related to hardware, software, and connected devices.The ideal...


  • Burnley, Lancashire, United Kingdom G4S Business Unit:US Youth Services Full time

    Event Security SpecialistWe are seeking Event Security Specialists to join our team at Burnley FC, offering an estimated salary of £11.44 per hour in the UK.About the RoleAs an Event Security Specialist, you will be responsible for ensuring the safety and security of event attendees, staff, and assets. You will carry out pre- and post-event checks to ensure...

  • Home Care Specialist

    2 weeks ago


    Burnley, Lancashire, United Kingdom City & County Healthcare Group Full time

    Become a Home Care Specialist with UsWe're on a mission to revolutionize home care by empowering caregivers to make a meaningful difference in people's lives. As a Home Care Specialist with City & County Healthcare Group, you'll be part of a pioneering team that's changing the face of care. Your primary responsibility will be to deliver personalized care and...


  • Burnley, Lancashire, United Kingdom WGC Ltd. Full time

    As a key member of the WGC Ltd. team, you will play a vital role in delivering exceptional guest experiences to our clients' properties across the UK.About the RoleYou will report directly to the Head Housekeeper and be responsible for supporting the housekeeping team in ensuring the highest standards of cleanliness and maintenance are met. In return for...


  • Burnley, Lancashire, United Kingdom EVO Personnel Ltd Full time

    Account Growth Specialist Job DescriptionEvo Personnel Ltd is recruiting an Account Growth Specialist to work in Burnley. The successful candidate will receive a competitive annual salary of £25,000 - £26,000.Main Responsibilities:Manage existing accounts and build strong client relationshipsSales experience and knowledge of the industryBenefits:28 days'...

  • Equipment Specialist

    2 months ago


    Burnley, Lancashire, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals is looking for a highly skilled Equipment Specialist to join our team. The successful candidate will be responsible for performing routine and preventive maintenance on our manufacturing equipment, troubleshooting equipment failures, and ensuring compliance with safety regulations and quality standards.Key Responsibilities:Perform routine...