Guest Experience Specialist
1 month ago
At WGC Ltd., we are passionate about delivering exceptional guest experiences and providing our team members with the support and resources they need to succeed. As a Guest Experience Specialist, you will play a vital role in ensuring our guests have a memorable and enjoyable stay.
Job Requirements- Clean and maintain guest rooms to the highest standards, adhering to health and safety protocols and regulatory requirements.
- Manage inventory levels, replenishing linen and supplies as needed to ensure optimal resource allocation.
- Provide exceptional customer service, responding promptly to guest requests and resolving any issues efficiently.
- Identify and report maintenance faults and lost property, maintaining transparency and accountability.
- Conduct regular checks to ensure all appliances, fixtures, and fittings are safe and compliant with regulations.
We estimate that the annual salary for this position is approximately £22,000 - £24,000, depending on experience and qualifications.
About the CompanyWGC Ltd. is a UK-based company specializing in outsourced hotel services. We serve a diverse range of clients and their guests, offering a comprehensive range of solutions to meet their needs.
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