Hotel Services Assistant

5 days ago


Burnley, Lancashire, United Kingdom WGC Ltd. Full time

As a key member of the WGC Ltd. team, you will play a vital role in delivering exceptional guest experiences to our clients' properties across the UK.

About the Role

You will report directly to the Head Housekeeper and be responsible for supporting the housekeeping team in ensuring the highest standards of cleanliness and maintenance are met. In return for your dedication, WGC Ltd. offers an industry-leading package, including competitive compensation, career progression opportunities, and a comprehensive benefits program.

We estimate that the annual salary for this position is approximately £20,000 - £22,000, depending on experience and qualifications.

Job Description
  • Clean guest rooms to hotel standard, ensuring attention to detail and adherence to health and safety guidelines.
  • Replenish linen and supplies as required, maintaining accurate inventory levels and optimizing resource allocation.
  • Provide excellent customer service, responding promptly to guest requests and resolving any issues efficiently.
  • Report maintenance faults and lost property to the relevant authorities, maintaining a high level of transparency and accountability.
  • Ensure all appliances, fixtures, and fittings are safe and compliant with regulations, conducting regular checks and reporting any discrepancies.
About the Company

WGC Ltd. is the UK's leading outsourced hotel services company, serving over 24 million customers annually. Our commitment to excellence, innovation, and customer satisfaction has earned us a reputation as a trusted partner in the hospitality industry.



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