Customer Service Export Specialist
4 days ago
You will process customer orders, ensuring accurate entry into the system and timely shipment. Responding to customer enquiries promptly and professionally, providing information on products, order status, and shipping details is also a key responsibility.
In addition to these duties, you will coordinate with logistics and distribution/warehouse teams, resolve customer issues, complaints, and returns efficiently, maintaining customer satisfaction. You will also maintain up-to-date customer interactions, transactions, and feedback records using our CRM system.
This role requires excellent written and verbal communication skills, proven experience in a customer service role, preferably within an export or logistics environment. An understanding of or experience in soft furnishings, interiors, or textiles would be advantageous, although training is offered.
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus benefits including 25 days holiday plus bank holidays, pension salary sacrifice, and opportunities for professional development and career progression.
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Export Customer Service Coordinator
4 days ago
Burnley, Lancashire, United Kingdom Panaz Ltd Full timeRole Overview: Panaz Ltd is seeking a skilled and dedicated individual to join our Burnley team as an Export Customer Service Administrator. This role is critical to ensuring smooth and efficient communication with our overseas export partners. The successful candidate will be a key contact point managing customer enquiries, orders, and logistics...
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Export Customer Service Representative
1 day ago
Burnley, Lancashire, United Kingdom Cummins Mellor Full timeAt Cummins Mellor, we're seeking a skilled Export Customer Service Administrator to join our team.We are currently seeking an experienced professional to ensure smooth and efficient communication with our overseas export partners as an Export Customer Service Administrator.This critical role is key to managing customer enquiries, orders, and logistics...
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Customer Service Export Coordinator
1 week ago
Burnley, Lancashire, United Kingdom Panaz Ltd Full timeJob OverviewWe are seeking a skilled and dedicated individual to join our team as an Export Customer Service Administrator at Panaz Ltd. This role is critical to ensuring smooth communication with overseas export partners.About the RoleThis position will involve managing customer enquiries, orders, and logistics coordination while providing exemplary...
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Burnley, Lancashire, United Kingdom Panaz Ltd Full timeKey Responsibilities: As an Export Customer Service Administrator, you will be responsible for the following key areas:Processing customer orders, ensuring accurate entry into the system and timely shipment.Responding to customer enquiries promptly and professionally, providing information on products, order status, and shipping details.Coordinating with...
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Burnley, Lancashire, United Kingdom Cummins Mellor Full timeCummins Mellor is looking for a dedicated Export Customer Service Administrator to enhance our customer experience.This role is ideal for those who enjoy problem-solving, communicating effectively and working independently. As an Export Customer Service Administrator, you will play a vital role in ensuring seamless communication with our overseas export...
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Customer Service Director
3 days ago
Burnley, Lancashire, United Kingdom Panaz Ltd Full timeAbout Panaz LtdWe are leaders in delivering premium textiles and exceptional customer experiences across the hospitality, healthcare, and workspace sectors.Job OverviewThis pivotal role requires a forward-thinking individual passionate about enhancing customer experience and implementing effective service strategies.Key ResponsibilitiesDevelop and execute...
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Trade Compliance Expert
4 weeks ago
Burnley, Lancashire, United Kingdom Exertis Full timeWe are seeking a highly skilled Trade Compliance Specialist to join our team at Exertis, based in our Burnley office. As a Trade Compliance Specialist, you will play a crucial role in managing import and export controls and transportation for exports, as well as day-to-day compliance and external reporting.About the RoleThis is an exciting opportunity for a...
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Customer Service Representative
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Burnley, Lancashire, United Kingdom SS&C Full timeAre you passionate about delivering exceptional customer experiences? Do you have a keen interest in the financial services industry? We are seeking a highly skilled Business Process Specialist to join our team at SS&C Technologies.About the Role:As a Business Process Specialist, you will be responsible for providing account servicing and gaining...
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Burnley, Lancashire, United Kingdom Ralph Recruitment Full timeWe are seeking an experienced Italian Language Customer Service Specialist to join our team at Ralph Recruitment. As a key member of our customer support team, you will be responsible for delivering an exceptional customer experience to our clients in Italy.The role involves providing professional, courteous, and helpful responses to calls, messages, or...
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Customer Service Specialist
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Burnley, Lancashire, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Burnley, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Customer Service: Greet and assist customers...
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Logistics and Communication Coordinator
1 day ago
Burnley, Lancashire, United Kingdom Cummins Mellor Full timeWe're seeking a detail-oriented Export Customer Service Administrator to support our export operations.This exciting opportunity involves interacting with customers, coordinating logistics, and resolving issues efficiently.As an Export Customer Service Administrator, you'll be responsible for:Responding to customer queries and concerns.Coordinating shipments...
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International Trade Regulatory Advisor
4 weeks ago
Burnley, Lancashire, United Kingdom Exertis Full timeJob OverviewWe are seeking a skilled International Trade Regulatory Advisor to join our team at Exertis. This role plays a critical part in managing import and export controls, ensuring seamless transportation of exports, and maintaining day-to-day compliance.About the RoleThe International Trade Regulatory Advisor will be responsible for administering...
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Customer Experience Specialist
2 months ago
Burnley, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Experience Specialist to provide excellent service and resolve queries in a timely manner for beBee Professionals in the United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Keep...
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Service Delivery Specialist
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Burnley, Lancashire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Service Delivery Specialist to join our team at beBee Professionals in Burnley. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the...
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Customer Service Lead
3 days ago
Burnley, Lancashire, United Kingdom Panaz Ltd Full timeJob Opportunity: Head of Customer ServicePanaz Ltd is looking for a strategic and results-driven professional to lead our customer support team. As Head of Customer Service, you will be responsible for driving customer satisfaction, loyalty, and retention through effective service strategies and operations.Main Responsibilities:Design and implement customer...
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Customer Service Representative
3 weeks ago
Burnley, Lancashire, United Kingdom NEXT Full timeJob OverviewAs a Sales Team Member, you will be responsible for delivering exceptional customer service and contributing to the success of our store team.Our estimated salary for this position is £20,000-£25,000 per year, depending on experience.Key ResponsibilitiesDeliver outstanding customer service, responding promptly to customer queries and resolving...
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Customer Service Lead
2 weeks ago
Burnley, Lancashire, United Kingdom Page Personnel Full timePage Personnel is hiring a Customer Service Lead to join our team. The ideal candidate will have a strong background in customer functions and proven experience in a customer service role.The estimated salary for this position is £35,000 - £40,000 per annum.Job Description:The Customer Service Lead will be responsible for managing customer relationships,...
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Customer Service Representative
2 months ago
Burnley, Lancashire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Burnley.Key Responsibilities:Engage with customers to deliver excellent service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to meet...
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Customer Service Representative
2 months ago
Burnley, Lancashire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to join our team at beBee Professionals in Burnley. As a key member of our operational team, you will be responsible for delivering excellent customer service and contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the...
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Customer Service Representative
2 months ago
Burnley, Lancashire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in the United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account...