International Trade Customer Support Specialist

3 weeks ago


Burnley, Lancashire, United Kingdom Cummins Mellor Full time

Cummins Mellor is looking for a dedicated Export Customer Service Administrator to enhance our customer experience.

This role is ideal for those who enjoy problem-solving, communicating effectively and working independently. As an Export Customer Service Administrator, you will play a vital role in ensuring seamless communication with our overseas export partners.

Responsibilities include:

  • Handling customer inquiries via phone, email, and chat.
  • Managing orders from placement to delivery.
  • Collaborating with colleagues to resolve issues promptly.

A competitive salary of around £27,000 per annum reflects the value we place on your skills and dedication.

Requirements

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Strong organizational and time management skills.


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